IT Manager
Rak International Training & Development Center (TAWJEEH)
Total years of experience :9 years, 8 Months
Responsible for managing the Information Technology Strategic direction for the center, to ensure that IT performance as the standards.
Manage IT assets including Hardware, Network and Software.
Work with top management to define the software and network services needs including security requirements, administration requirements and service level requirements.
Builds and maintains vendor relationships and manages the purchase of hardware and software products.
Coordinate with the purchasing department in purchasing of all software, hardware and other IT supplies.
administration and maintenance of computer stations and software for all stations across center.
Install and configure e-government, MOHRE programs.
Managing ERP System (Happiness e-government system)
Configure and troubleshoot EPOS machine problems
Maintain Qmatic system equipment’s
• Liaises with other departments for any IT related aspects of projects
• Coordinate and lead the project of Archiving & Work Flow Solution
• Delegate duties and tasks within the IT department.
• Assists in the implementation of the IT plan and trains all staff members who will need to use it
• Coordinates IT project activities and ensure all project phases are documented appropriately
• planning for preventive maintenance and ensure to document all the works.
• Coach team members and motivate them to produce desired results.
• Perform regular appraisal of team member's performance and devise strategies to help with improvement.
• Carry out in-depth research to reveal new and better methods of handling functions within the department.
• Ensure that the company's data and information are protected from unauthorized access.
• Perform IT design, implementation and consultancy.
• Assess the company in business problems and recommend appropriate Solutions.
• Perform regular IT audit to discover areas of weaknesses and fortify them.
• Manages the company IT system
• Setting up & Configuring Network Users mailboxes creation,
• (LAN, WAN, VPN) troubleshooting
• apply the proper user permissions to the network resources
• Users PC Hardware/Software support and troubleshooting
• IT & consumable purchases (Expenses, Fixed assets)
in depth with the IT Manager in The implementing of Microsoft Ax 2012 For the Company
- Introduced standards relating to IT procedures leading to improved network efficiency and a 20% reduction in downtime.
- Managed The Project of implementing the Easy Menu System (Accounting, Inventory, Maintenance, Payroll & Human Resources, Sales and Procurements).
Key Responsibility's
- IT & company staff Training on Easy Menu application.
- Training the staff on the Ax 2012 (Financial, Trade & logistic, Manufacturing, Payroll and Human resources).
- apply the proper user permissions to the network resources
