HR Senior Functional Consultant - Team Leader
MenaITech
مجموع سنوات الخبرة :19 years, 2 أشهر
Team Leader | Senior HR Functional Consultant
• Perform presentation for the clients and do the needed demonstration on MenaITech H.R. software.
• Follow up MenaITech H.R. software operation process and visit clients on regular basis to ensure their full understanding and satisfaction. Maintain a solid business relationship and communication with the client.
• Consults with clients to analyze and understand functions to be automated, client needs, objectives, desired features, and input and output requirements.
• Train customers and business partners on MenaITech software and provide the required consultation and any software related service including technical support by responding to clients’ inquiries regarding errors, problem, configuring, installation or questions with the implementation and Data Migration Process.
• To prepare and develop the work plan procedures including all steps required for clients implementation process such as installation, training and follow up of MenaITech software.
• Define all system installation requirements including the needed data, the logical processes, the required hardware, the operating environment and any interfaces with other systems.
• Maintain and document customers’ profiles.
• Conduct Training session for both employees and clients regarding any new updates on the software.
Projects In Charge & References:
In Jordan:
• Blue energy and Technology Company “BEAT”.
• Kawar Group.
• MAERSK.
• King Hussein Cancer Foundation.
• Nat Health insurance company.
• NABCO.
• Maktoob.
• UGH.
• Hikma Pharmaceuticals.
• Arab Manufacturing Company.
• Progress soft.
• Abu Khader group.
• Joramco.
Out of Jordan:
• Private office Of Sheikh Saif Ben Zayed Nhaian in UAE.
• Eartech Solutions in KSA.
• Dar Al Yaum in KSA.
• SNC Lavalin in KSA.
• Al Rajhi Bank in KSA.
• Bupa Health insurance in KSA.
• Tihama Power Generation "Sub Contractor with Aramco in KSA".
• United Arab CAN Manufacturing Company in KSA.
• Pioneers Technical Services in KSA.
• IKEA Furniture in KSA.
• Welspun Manufacturing Company in KSA.
• United Arab CANS Manufacturing Company in KSA.
• EXSAB Investment Company in KSA.
• ALKAFFARY Group in KSA.
• Anwal Trading Co in KSA.
• Arabian Oud in KSA.
• Education Experts in KSA.
• Madaen Star Contracting Company in KSA.
• National Company for Learning & Education in KSA.
• Saudi Marble Granite Company “Part of Al-Harbi Group” in KSA.
• Al-Jazera Ford Company in KSA.
• ARTAR Group in KSA.
• MEDUNET Company in KSA.
• Petro Trade in KSA.
• Al-Kholi Group in KSA.
• Archen Consultants in KSA.
• Formatting PCs.
• Fixing corrupted software that was installed on PCs.
• Maintaining PCs and updated software including windows and anti virus programs.
• Deal maker with new customers
• Contact Person between the Store and Agents like Hekma Company and DAD (Dar Al Dawa).
• Supervisor on more than 12 sales officers.
Graduation Project: (Laboratories Registration System) It s a solution that can be sent used to do registrations for Laboratories to do blood tests with type and arrange payments with all validations needed. I was the one responsible for the documentation in this project, the software was constructed using the following programming languages: 1- Java, 2- MySQL. 3- TomCat Server