Mahmoud Adam, Front Office Manager

Mahmoud Adam

Front Office Manager

Al Bastaki International Hotels

Location
Kuwait
Education
Bachelor's degree, French
Experience
14 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 7 Months

Front Office Manager at Al Bastaki International Hotels
  • My current job since August 2016

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Conduct searches to find needed information, using such sources as the Internet.
Review work done by others to ensure that company format policies are followed, and recommend revisions.
Manage other clerical staff and provide training and orientation to new staff.
Responsible for monitoring and handling the hotel's rates in different websites.
Handling complaints if any.
Monitoring the work of the team’s member to ensure the quality of serving the customers.

Restaurant Manager at Maadina Restauran
  • December 2015 to August 2015
Night Manager at City Tower
  • Kuwait
  • March 2014 to December 2014
Front Office Manager at Shames Nile Cruise - M/S Nile Shams
  • December 2005 to March 2009
Front Office Manager at High Dame Cruise - M/S Nubian
  • March 2009 to March 2009
Senior Reception at Pyramisa Nile Cruise - M/S Nile
  • June 2005 to December 2005
Receptionist at Pyramisa Nile Cruise - M/S Champollion
  • October 2004 to June 2005
Receptionist at Horus Hotel
  • June 2004 to October 2004
Receptionist at Aqua Fun Hotel - Hurghad
  • May 2001 to June 2002

Education

Bachelor's degree, French
  • at Al Menia University
  • May 2002

:

Specialties & Skills

Marketing
Customer Service
CLERICAL
COMMUNICATION SKILLS
CRITICAL THINKING
GESTIÓN DE ARCHIVOS
MICROSOFT OUTLOOK
POLICY ANALYSIS
QUALITY
RECORDING
WEB SITE PRODUCTION

Languages

Arabic
Expert
English
Expert
French
Intermediate
Spanish
Beginner