Sr.Sales Consultant OTS | Digital Communication Platform
Optimal Technology Solutions
Total years of experience :16 years, 5 Months
E marketing (digital marketing).
SMS and its solutions (bulk, 2 way SMS, short codes).
Website consulting (design, development, CMS).
Mobile Applications (customization)
* Reply to customer clarifications.
* Presenting and promoting the solution for customers.
* Elaboration of complete offer technically & commercially (pricing).
* Managing and use of the dimensioning and tendering tools.
* Ensuring deadlines and targets are achieved whilst maintaining a high quality of service
* Devising unique strategies and techniques to achieve the sales targets.
* Proficient in CRM based Great Plain software for entire activity of sales
* Identify new opportunities for growth within existing clients in conjunction with
The Client Services team
* Develop and managing sales funnel of active opportunities
* Provide customers with ongoing technical support.
* Visit establishments to evaluate needs and to promote service Sales.
* Complete expense reports, sales reports, and other paperwork.
* Complete service and development training as required.
* Prepare sales contracts for orders obtained, and submit orders for processing.
* Interfacing with customers prior to and/or after sale
* Developing and maintaining positive customer relations and coordinating with various
functions within the company to ensure customer requests are handled appropriately and
in a timely manner
* Pre-Sale: analysis of customer inquiries to determine appropriate product literature and
pricing schedules; influencing production and shipping schedules; recommending price
changes based on company/customer relationship; recognizing new business
opportunities
* Providing account management, service and consulting to existing, new and conversion
clients, includes selling products/services/solutions to benefit the customer and increase
productivity
* Establishing and manage an effective business relationship with customers/associates via
innovative strategies to maximize sales
* Product positioning to internal and external customers
* Recommending changes in policies and procedures in order to maximize revenue
generation and manage account margin
* Monitoring campaign performance and provides the client with recommendations for
optimization
* Establishing positive relationships and results in order to solidify renewal opportunities
* Any other duty assigned by the Area/Country Manager
Held full-responsibilities for total Eastern Region sales operations.
* Make daily meeting with the merchandiser & sales team about the market feedback
* Make daily visits and calls needed with the distributers to get stock available & any price
Changing for the whole models
* Handling the team financial issue and daily operation process
* Working close to the HR and Finance Dept.
* Make daily report to compare the company’s products with the competitor
* Make daily report on the daily sales and stock QTY available in the whole market
* Making daily report on the team performance scale
* Always maintained strong relationships with clients & shops and take their issues and
feedback
* Managed the daily operations to ensure that the company’s short and long term
objectives are met.
Set up promotional materials such as packaging, media plan, and budgeting.
* Managed a group of salesmen.
* Visiting the clients and retails in daily basis to get the feedback of the company’s
Products
* Make sure to have the stock QTY needed in the whole retails and to follow up
On making new QTY orders
* Monitored and analyzed the competitor products, services, and delivery.
* Monitoring the sales team to make best selling numbers every day
* Reporting the whole situation to the head management on daily basis
* Always maintained strong relationships with clients & retails
* Professionally presented my company’s capabilities to prospects which address client
needs and how the company’s solutions & services can fulfill such needs.
* Managed the daily operations to ensure that the company’s short and long term
objectives are met.
Developed and organized a set of managerial tools of analysis for the department as a
business plan.
* Maintained strong relationships with projects owners and customers
* Conducted detailed marketing & leasing plans for actual and future projects
* Created customized solutions & services based on customer’s need.
* Monitored and analyzed the competitor products, services, and delivery.
* Professionally presented my company’s capabilities to prospects which address client
needs and how the company’s solutions & services can fulfill such needs.
* Managed the daily operations to ensure that the company’s short and long term
objectives are met.
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