Team Leader
Simple Touch Software
Total years of experience :13 years, 7 Months
Train, support & coach the team members to achieve the team target.
- Enhance team work; motivate staff, ensuring accomplishment of their professional goals.
- Ensure that teams’ members under management execute an adequate market screening as well as effective industry analysis/ updates for the assigned group of industries.
- Establish and maintain strong and effective business relationships with existing as well as prospect companies on the assigned target market list by understanding finance needs accordingly tailor solutions that match with targeted companies’ circumstances as well as achieving the financial benefits.
- Create and Follow Department Business plan
- Ensure that all team’s members records of business databases as well as activities are updated.
- Adherence to policies and procedures & Compliance and quality standards.
- Sales Simple Touch Programs (Deyafa, Tawasol, Hala, …….etc)
- Set Demo and Sales Meetings with Clients
- Give demonstrations to clients on Simple Touch - Deyafa Program
Contact and acquire new customers (mainly employers, recruitment/HR agencies, and training/education institutions).
- Initiate and develop a strong relationship with current/potential companies.
- Determine customers' needs, and prepare proposals to sell services that address their needs.
- Give online demonstrations to clients on Jobzella.com.
- Identify main client groups and audiences and determine the best way to communicate publicity information to them.
-Write interesting and effective press releases, prepare information for media kits and develop and maintain the client’s web pages.
-Manage special events such as sponsorship of races, parties introducing new products, or other activities the firm supports in order to gain public attention through the media without advertising directly.
-Evaluate advertising and promotion programs for compatibility with public relations efforts.
-Manage others
Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Generate new business leads and handle existing customers through providing them with all the technical data needed about our services.
- Fully manage customers’ accounts including internal interaction with all departments to ensure optimum customer satisfaction.
- Prepare sales quotations as per the agreed price list. Negotiate prices to reach the client’s needs.
- Follow up our customers and update the follow-up system.
- Make all activities on Microsoft CRM and SharePoint Portal.