Operations Project Coordinator
Geidea
Total years of experience :13 years, 0 Months
• Recruit, hire, and train new sales supervisors and agents. • Follow sales results, review supervisor’s performance, and team results. • Check up all department attendances and review with HR portal. • Track daily, weekly, monthly, and quarterly performance and sales metrics • Understand customer needs and offer solutions and support • Check quality reports and work on enhance the results with supervisors’ side by side to understand team knowledge and perform better calls and sales results.
Monitor of SADAD Service beside social media customer service and team leader backup night shift.
Working for 6 months as Flight disruptions specialist.
Working as Call Center agent call center.