Mahmoud Moustafa, Senior Sales Executive UAE

Mahmoud Moustafa

Senior Sales Executive UAE

dubizzle Motors

Location
Egypt - Cairo
Education
Diploma, Sales,Marketing
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

Senior Sales Executive UAE at dubizzle Motors
  • United Arab Emirates - Dubai
  • My current job since July 2019

• Prospect and purchase required vehicles at the recommended price
• achieve the budgeted Gross margin
• Ensure that the vehicle inspection is accurately captured in Vehicle inspection form and the value is derived appropriately
• Buy cars from the customers Face to face, convince them of the prices and give them an excellent service.
• understand vehicle condition) INSPECTION) (engine-transmitting -smoke-paint jobs everything in the car) and ensures timely processing of all purchases.

Car buyer at Sell any Car.com
  • United Arab Emirates - Dubai
  • January 2017 to March 2019

• Create a link between customer service and delivering the best customer experience, and reaching my Business Quality without any conflicting
• Deliver a premium customer experience by responding to customer inquiries in a prompt,
• professional, accurate and courteous manner.
• Buy cars from the customers Face to face, convince them of the prices and give them an excellent service.
• understand vehicle condition) INSPECTION) (engine-transmitting -smoke-paint jobs everything in the car) and ensures timely processing of all purchases.

Sales Executive ( UAE ) at Talabat ( online food ordering industry )
  • United Arab Emirates - Dubai
  • June 2015 to April 2017

• Establish partnerships with new restaurants through cold calling, meetings, market research
• Respond to and follow up sales inquiries by telephone, and personal visit.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
• Prepare sales reports for management for designated region

Sales executive at Vodafone Egypt
  • Egypt - Cairo
  • May 2011 to December 2016

1-Keeping the customer satisfaction by delivering the best quality to our customers
2-Ensure service level agreements are met and maintained.
3-Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
4-Owned and managed the client relationship face to face.
5-Resolved situation efficiently and effectively.
6-Handled customers' inquiries about bills, services, promotions and rate plans.
7-Over achieving in the required KPIs.
8-Responsible for preparing different team reports and validating them
Keeping the customer satisfaction by delivering the best quality to our customers
Selling multiple Vodafone products to individual and business customers
Responsible for the training for the new joiners because I'm the the top achiever in selling  
I'm responsible for all corporate sales across the whole store which contains 30 employees
Handling all complaints that come from the customers .

Education

Diploma, Sales,Marketing
  • at American university in Cairo
  • June 2013

English Conversation course at Berlitz -July 2013

Diploma, Sales Course in Quest
  • at • Sales Course in Quest -Feb 2012.
  • May 2012

sales and customer services and marketing

Bachelor's degree, accountant
  • at facility of commerce
  • May 2009

i graduate from facility of commerce accounting department, i had 4 courses in accountant, Thanks.

Specialties & Skills

Customer Care
Telecommunications
Customer Service
Retail Banking
4 years+’ experience within promotions, CS, sales & marketing. ● 4 times top individual sales representative in 2013, 2014 (twice), Won multiple prizes from Vodafone. ● Got HR excellence award from Vodafone because of my outstanding performance ● Can speak basic French and Very good in English. ● Computer & Tech literate, namely MS Office, Internet & Databases as well as social media and networking. ● Great public speaker
analytical ability and team work appicability
create a link between customer service and delivering the best customer experience, and reaching my Business Quality without any conflicting…I adapted to work under pressure and handle lots of problems and requests in the same time with my team and referring to my leaders.
fluent person who can argue with any kind of people
Good knowledge in dealing with cash and its equivalents
Can speak basic French and Very good in English. ..Computer & Tech literate, namely MS Office, Internet & Databases as well as social media and networking. .. Great public speaker

Languages

Arabic
Native Speaker
English
Expert

Memberships

alhy club
  • 1
  • March 2013

Training and Certifications

• English Conversation course at Berlitz -July 2013 (Training)
Training Institute:
Berlitz
Date Attended:
February 2013
Duration:
64 hours

Hobbies

  • I am an adventurous globetrotter. I like playing sport such as football and swimming.
    I am an adventurous globetrotter. I like playing sport such as football and swimming.