Mahmoud Moustafa

• Prospect and purchase required vehicles at the recommended price
• achieve the budgeted Gross margin
• Ensure that the vehicle inspection is accurately captured in Vehicle inspection form and the value is derived appropriately
• Buy cars from the customers Face to face, convince them of the prices and give them an excellent service.
• understand vehicle condition) INSPECTION) (engine-transmitting -smoke-paint jobs everything in the car) and ensures timely processing of all purchases.

• Create a link between customer service and delivering the best customer experience, and reaching my Business Quality without any conflicting
• Deliver a premium customer experience by responding to customer inquiries in a prompt,
• professional, accurate and courteous manner.
• Buy cars from the customers Face to face, convince them of the prices and give them an excellent service.
• understand vehicle condition) INSPECTION) (engine-transmitting -smoke-paint jobs everything in the car) and ensures timely processing of all purchases.

• Establish partnerships with new restaurants through cold calling, meetings, market research
• Respond to and follow up sales inquiries by telephone, and personal visit.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
• Prepare sales reports for management for designated region

1-Keeping the customer satisfaction by delivering the best quality to our customers
2-Ensure service level agreements are met and maintained.
3-Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
4-Owned and managed the client relationship face to face.
5-Resolved situation efficiently and effectively.
6-Handled customers' inquiries about bills, services, promotions and rate plans.
7-Over achieving in the required KPIs.
8-Responsible for preparing different team reports and validating them
Keeping the customer satisfaction by delivering the best quality to our customers
Selling multiple Vodafone products to individual and business customers
Responsible for the training for the new joiners because I'm the the top achiever in selling  
I'm responsible for all corporate sales across the whole store which contains 30 employees
Handling all complaints that come from the customers .