محمود عيد, Senior Sales Executive UAE

محمود عيد

Senior Sales Executive UAE

dubizzle Motors

البلد
مصر - القاهرة
التعليم
دبلوم, Sales,Marketing
الخبرات
12 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 10 أشهر

Senior Sales Executive UAE في dubizzle Motors
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2019

• Prospect and purchase required vehicles at the recommended price
• achieve the budgeted Gross margin
• Ensure that the vehicle inspection is accurately captured in Vehicle inspection form and the value is derived appropriately
• Buy cars from the customers Face to face, convince them of the prices and give them an excellent service.
• understand vehicle condition) INSPECTION) (engine-transmitting -smoke-paint jobs everything in the car) and ensures timely processing of all purchases.

Car buyer في Sell any Car.com
  • الإمارات العربية المتحدة - دبي
  • يناير 2017 إلى مارس 2019

• Create a link between customer service and delivering the best customer experience, and reaching my Business Quality without any conflicting
• Deliver a premium customer experience by responding to customer inquiries in a prompt,
• professional, accurate and courteous manner.
• Buy cars from the customers Face to face, convince them of the prices and give them an excellent service.
• understand vehicle condition) INSPECTION) (engine-transmitting -smoke-paint jobs everything in the car) and ensures timely processing of all purchases.

Sales Executive ( UAE ) في Talabat ( online food ordering industry )
  • الإمارات العربية المتحدة - دبي
  • يونيو 2015 إلى أبريل 2017

• Establish partnerships with new restaurants through cold calling, meetings, market research
• Respond to and follow up sales inquiries by telephone, and personal visit.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
• Prepare sales reports for management for designated region

Sales executive في Vodafone Egypt
  • مصر - القاهرة
  • مايو 2011 إلى ديسمبر 2016

1-Keeping the customer satisfaction by delivering the best quality to our customers
2-Ensure service level agreements are met and maintained.
3-Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
4-Owned and managed the client relationship face to face.
5-Resolved situation efficiently and effectively.
6-Handled customers' inquiries about bills, services, promotions and rate plans.
7-Over achieving in the required KPIs.
8-Responsible for preparing different team reports and validating them
Keeping the customer satisfaction by delivering the best quality to our customers
Selling multiple Vodafone products to individual and business customers
Responsible for the training for the new joiners because I'm the the top achiever in selling  
I'm responsible for all corporate sales across the whole store which contains 30 employees
Handling all complaints that come from the customers .

الخلفية التعليمية

دبلوم, Sales,Marketing
  • في American university in Cairo
  • يونيو 2013

English Conversation course at Berlitz -July 2013

دبلوم, Sales Course in Quest
  • في • Sales Course in Quest -Feb 2012.
  • مايو 2012

sales and customer services and marketing

بكالوريوس, accountant
  • في facility of commerce
  • مايو 2009

i graduate from facility of commerce accounting department, i had 4 courses in accountant, Thanks.

Specialties & Skills

Customer Care
Telecommunications
Customer Service
Retail Banking
4 years+’ experience within promotions, CS, sales & marketing. ● 4 times top individual sales representative in 2013, 2014 (twice), Won multiple prizes from Vodafone. ● Got HR excellence award from Vodafone because of my outstanding performance ● Can speak basic French and Very good in English. ● Computer & Tech literate, namely MS Office, Internet & Databases as well as social media and networking. ● Great public speaker
analytical ability and team work appicability
create a link between customer service and delivering the best customer experience, and reaching my Business Quality without any conflicting…I adapted to work under pressure and handle lots of problems and requests in the same time with my team and referring to my leaders.
fluent person who can argue with any kind of people
Good knowledge in dealing with cash and its equivalents
Can speak basic French and Very good in English. ..Computer & Tech literate, namely MS Office, Internet & Databases as well as social media and networking. .. Great public speaker

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

alhy club
  • 1
  • March 2013

التدريب و الشهادات

• English Conversation course at Berlitz -July 2013 (تدريب)
معهد التدريب:
Berlitz
تاريخ الدورة:
February 2013
المدة:
64 ساعة

الهوايات

  • I am an adventurous globetrotter. I like playing sport such as football and swimming.
    I am an adventurous globetrotter. I like playing sport such as football and swimming.