Category Manager
HANIMEX
Total years of experience :11 years, 2 Months
Managed suppliers relationships, continuously monitoring quality and reliability and resolving problems.
•Maintained organized purchasing department by efficiently preparing and processing purchase requests.
•Minimized costs with effective contract negotiation and expense control strategies.
•Boosted sales with use of successful category management processes.
•Accomplished team goals by building empowered, knowledgeable team and collaborative culture.
•Selected and displayed goods at trade shows, fairs and exhibitions.
•Supervised staff hiring, training and performance evaluations to meet KPIs and wider business goals.
•Launched and customized products for domestic and regional markets, adapting strategies and messaging.
•Achieved sales and marketing targets, maximizing ROI for clients.
Maintained consistently high customer satisfaction ratings through proactive service management strategies.
•Elevated team productivity and performance using improved training and motivational strategies. Trained sales team to develop superior strategies to manage value messages, structuring opportunities, pricing, and
•deal closures.
•Capitalized on emerging trends to sell new goods and services.
•Determined promotional needs before calculating budgets.
•Directed and coordinated sales for new and existing items and services.
•Established and recommended equipment purchases from client requirements.
•Maintained supply quality by enforcing procurement policies and procedures.
•Focused sales and marketing efforts on customer preferences and consumer trends.
•Maximized ROI via targeted promotions and value-driven products.
Kept sales floor organized and orderly, frequently verifying pricing, promotional signage and product availability.
•Answered customer questions about product availability and pricing, promotional offers and store policies.
•Handled customer complaints with tactful communication and effective conflict resolution.
•Trained and mentored new sales staff.
•Supported management with daily banking, reporting and opening and closing procedures.
•Processed payments, returns and exchanges, verifying accuracy of calculations, credits and promotional pricing.
•Kept up-to-date knowledge of products, promotions and special events.
•Met and consistently exceeded sales quotas.