Customer Support Agent
Raya
Total years of experience :5 years, 3 Months
i'm working at Fetchr courier service account.
Calling customers to get their address's and confirm the the day which they will receive the shipment.
Establishing the IT department int he company.
Building the infrastructure of the company and getting the required computers, Cams, DVRs, Switches, Network cabling and Servers and make it up and running.
Helped in building a custom software for the company by providing the requirements to the software development team.
I was responsible of tracking the shipment delivery to the customers.
Creating and collecting the bills.
I work as a sales man in a Library at Naser City.