Mahmoud Habarir

sales supervisor

Dama company / Jun 2018 - Present / kuwait
• Responsible for executing plans for \[marketing\].

• Conducted tours and put on presentations for the public to promote the facility and showcase the services provided.

• Presented management with new strategies to increase sales of products, enlarge territory, and increase market share.

• Made adjustments to sales procedures by tracking customer behavior, market trends, and current market share to realign company goals.
• I communicate with suppliers outside Kuwait, import new products .

• I have completed deals on products inside the Kuwaiti market, including, Spanish TAPASCO olive oil, Emirati Moto energy drink and hot tortilla chips from the United States.

-I work with a marketing plan that includes entering the products of the cooperative societies and the central markets and making offers on products according to the market vision and customers' need through studying the market.

-The focus is also on cash vans for some of the company's products to spread them as far as possible inside Kuwait through zoning for drivers and daily review of sales for drivers.

-Training marketing officers on marketing skills by giving a quick lecture about the company's products and what distinguishes them from other products and creating new marketing ideas according to each product.

-Creating advanced marketing plans that depend on new business strategies such as creating a marketing plan that depends on the demographics in terms of number, ages, gender, and orientations of each category according to their need for the ability to provide products that suit each category separately and suit everyone at the same time.
Work to expand the points of sale and cover the most possible points through marketing within
1- Cooperative societies
2- Central Markets
3- Online stores 4-cash vans


• Assessed changing markets, customer conditions, and competitor data and initiated update of account plans accordingly.

• Identified and then implemented a more efficient method of sending products to customers, which received all-around positive feedback.

• Assisted clients in deploying effective advertising to increase their business opportunities.

• Produced high-quality advertising according to requirement in collaboration with graphic designers.

• Adopted a proactive customer service approach, communicating as soon as any issues arose to mitigate the problem and quickly resolve the situation.

• Adjusted prices according to cost data provided by management of supply department.

• Using business-to-business sales techniques and trade show contacts, developed and acquired new business requisitions to increase company's bottom line.

• Assisted sales team to reach company's target by designing and implementing creative sales and marketing strategies.

• Created spreadsheets to track client information including bi-monthly billings, client proposals, contracts, subcontracts and licenses.

• Designed tool to track and monitor favorable and possible sales opportunities, deals in progress and actuated contracts.

• Responded immediately to customer questions, concerns, and challenges by offering actionable and effective resolutions and achieved high customer satisfaction ratings.

• Conducted market research and designed brand strategies to maintain customer base.

• Assessed market potential and identified potential clients to expand company customer base.

• Increased profitability by establishing a database founded on multiple sales penetration strategies.

Communication with international companies to introduce new items

Perform the day-to-day sales activities, in addition
to following up on orders and deliveries to achieve the monthly and annual sales targets.

Maximizing Product availability in line with Trade channel must stock list.

Conduct periodic check-ups on the floor display, implement the visibility agreement in order to ensure that company’s products are located in the agreed upon store space.

Administer the inventory movement of the products within the store/ warehouse in order to identify low inventory levels and coordinate with the concerned support team for the provision of the required stocks/ materials.

Minimize sales returns/damaged goods and short expiry goods by enforcing proper merchandising, monitoring returns, implementing the depletion plan and avoiding overstocking the points of sales.

Assist the sales manager in coordinating sales promotion activities and campaigns according to predefined budgets.

Follow up on the collection of invoices and due payments, in order to ensure receivables are paid on timely basis.

Communicate the weekly visit schedules to the merchandisers, technicians & customers wherever applicable to ensure timely delivery of all the required items to the assigned stores/ warehouses.

Ensure that all sales documentation is maintained and recorded in their respective files.

Anticipate customers’ needs and provide appropriate solutions to meet their requirements.

Maintain positive relations with existing customers in order to ensure customer retention.

Handle and respond to client’s queries in a professional and effective manner to ensure high customer satisfaction.

Provide customers with the appropriate selection, sampling of products in response to their inquiries and liaise with the supervisor/sales manager in order to provide customers with quotations, as required.

Perform ad-hoc and other duties related to the job as assigned by Direct Manager.

Ensure collections from customers are handed over to the Finance department within the pre-set time schedules wherever applicable.