محمود حاتم

•Targeting and gaining new business and to gain comprehensive knowledge of the business, within a wide geographical area.
•To ensure efficient and effective operating standards for sales administration, planning and reporting systems.
•To support the retention of existing business at re-tender times and to pursue leads to expand existing business.
•Represents and accepts responsibility for a Company decision made by others.
•Maintain and develop close client relationship of new contracts.
•Shares knowledge, experience and expertise with key clients, customer and third parties.
•To maintain effective relationships with sales research and sales colleagues across all Lob’s.
•Mobilize all new business gains in liaison with operational colleagues until agreed handover date.
•Manage effectively the sales process through prospect development / tender receipt, proposal, presentation and closing negotiations.
•To support contract compliance through the negotiation of company contractual and payment terms, ensuring all aspects are understood and accepted.
•To ensure contract profitability through a commercial evaluation, and a full understanding of risks and liabilities, prior to presenting written sales proposals
•Uses a variety of styles to persuade or negotiate appropriately.
•Assesses reactions to own approach and flexibly adapts language and style to gain agreement.
•Handles objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
•Actively controls the course of the interaction to achieve the desired result, planning for fallback position.
•Ensure the requirements of the Business Conduct Policy are fulfilled at all times.
•Ensure that promises made by the team or any member of the wider team are kept and commitments are honored in an honest and responsible way.
•Ensure all team members behave in a professional manner at all times by adopting and following the Business Conduct Policy.

•Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
•Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
•Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
•Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
•Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
•Protects organization's value by keeping information confidential.
•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

•Identify and close significant sales in the following industries: life sciences, hardware, telecommunications, video games and medical devices.
•Responsible for prospecting and creating new accounts.
•Develop an in-depth knowledge of all company International services.
•Develop and increase company client base.
•Meet or exceed all assigned targets for sale.
•Identify and sell to client needs in order to meet or exceed assigned sales targets.
•Provide first-class customer service by listening, understanding and responding to client questions and concerns.
•Take appropriate action to resolve all client issues in a timely manner and to the full satisfaction of the client.
•Follow up with colleagues for escalation and resolution of more complex problem.
•Initiate contact with potential/new clients and existing clients to answer general service inquiries and identify and action sales opportunities.
•Maintaining high business standards in representing the company brand.
•Accept and incorporate constructive feedback to improve performance.
•Drive RFP/RFI processes through cold calling, networking etc.

•To provide excellent after sales support - maintain and retain customers.
•Answer general inquiries - e.g. programming, billing, TV guides request.
Technical support.
•Information and data collection.
•Maintain and update customer information.
•Perform upgrades to higher packages.
•Provide sales department with new sales “MGM” member get member.

•Call prospective practitioners and schedule appointments for the outside sales team.
•Prepare and send information packages to prospective buyers.
•Generate new leads through web research and networking on the phone.
•Create proposal and send to customers.
•Record all prospect interactions in the CRM tool.
•Report weekly sales activities to direct manager.
•Create intelligence reports on competitors and treatable conditions.
•Perform administrative duties as needed by the company

•Daily cold calls and prospecting to build sales pipeline and achieve sales revenue target.
•Responsible for providing Daily Call Report and Weekly Progress Report to management.
•Ability to work in a team to meet set targets.
•Provide customers with solutions without compromising the integrity of the organization or staff.