Business Development Executive
Galaxy International Group
Total years of experience :30 years, 11 Months
An experienced IT Services Specialist with over 25 years of experience in managing multiple successful projects. Skilled in business analysis, project planning, team management, risk management, and delivering high-quality projects on time and within budget. Adept at both technical and business sides with in-depth knowledge of various IT solutions and excellent communication skills.
Professional Experience:
Experienced IT services Specialist, Galaxy International Group, UAE & Jordan (1994-Present)
• Managed all projects in the company, including financial systems, ERP, GRP, Budgeting Solution, HRMS, Correspondence solution, Voting Solution, HIS, and Zakat Solution. All these products successfully implemented for government and private sectors.
• Successfully completed numerous projects by taking over the analysis, following up with development teams, testing, and implementation.
• Manage a team of consultants who provide professional services to clients in the technology industry. Under my leadership, my team has consistently exceeded client expectations and achieved high levels of customer satisfaction. I have also successfully developed and implemented new service offerings, resulting in increased revenue for the company.
• Established the Business Development & Customer Services Department and performed business analysis, design, and implementation of various IT solutions.
• Implemented Galaxy ERP in manufacturing sector.
• Establishing the Accrual Base system for the government sector to work in parallel with the Cash Base system.
• Establishing a specialized system for budget preparation cycle in Government Sector.
• Conducted business studies for the most important Galaxy customers (more than 80 Government Departments).
• Prepared financial proposals and product demo presentations for current clients and prospects.
• Prepared plans and objectives for both sales and development teams.
An experienced IT Services Specialist with over 25 years of experience in managing multiple successful projects. Skilled in business analysis, project planning, team management, risk management, and delivering high-quality projects on time and within budget. Adept at both technical and business sides with in-depth knowledge of various IT solutions and excellent communication skills.
Professional Experience:
Experienced IT services Specialist, Galaxy International Group, UAE & Jordan (1994-Present)
• Managed all projects in the company, including financial systems, ERP, GRP, Budgeting Solution, HRMS, Correspondence solution, Voting Solution, HIS, and Zakat Solution. All these products successfully implemented for government and private sectors.
• Successfully completed numerous projects by taking over the analysis, following up with development teams, testing, and implementation.
• Manage a team of consultants who provide professional services to clients in the technology industry. Under my leadership, my team has consistently exceeded client expectations and achieved high levels of customer satisfaction. I have also successfully developed and implemented new service offerings, resulting in increased revenue for the company.
• Established the Business Development & Customer Services Department and performed business analysis, design, and implementation of various IT solutions.
• Implemented Galaxy ERP in manufacturing sector.
• Establishing the Accrual Base system for the government sector to work in parallel with the Cash Base system.
• Establishing a specialized system for budget preparation cycle in Government Sector.
• Conducted business studies for the most important Galaxy customers (more than 80 Government Departments).
• Prepared financial proposals and product demo presentations for current clients and prospects.
• Prepared plans and objectives for both sales and development teams.
• Support both sales and development teams for technical and product inquiries.
• Trained development, sales, and support teams on all Galaxy products.
• Prepared presentations, manuals, and all documentations for most of Galaxy products.
• Represented Galaxy at major IT and Business events such as Gitex and conferences.
Worked as Programmer and Senior Systems Analyst, my duties including design, implementation of commercial and financial systems and customer support
Worked as programmer, my work included design, implementation software, and customer service support.
I participated in many projects, including preparing and implementation of Industrial Directory on computer (Data Bank), and design, implementation of software for UNIFEM (department of United Nations - Jordan office)