Mahmoud Khirfan, Senior Technical Sales Engineer

Mahmoud Khirfan

Senior Technical Sales Engineer

REZA INVESTMENT COMPANY / REZA POOLS & COURTS

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, MECHANICAL ENGINEERING
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Senior Technical Sales Engineer at REZA INVESTMENT COMPANY / REZA POOLS & COURTS
  • Saudi Arabia - Jeddah
  • My current job since March 2015

1. Sell electromechanical products (such as; Hayward, Waterco, Pedrollo pumps, sand filtters, fittings, piping and ball valves ) by establishing contact developing relationships with customers and recommending solutions.
2. Identify business opportunities and develop new customers through networking, referrals, researching and analyzing sales options.
3. Handle order inputs, enquiries, preparing quotations and ensuring follow up with clients for order confirmation and collection of payment.
4. Handle technical and commercial queries.
5. Manage the maintenance department.
6. Proactively recognize and recommend operational improvements.

7.. Responsible for development and implementation of strong customers relationships.
8. Creating the customer data base & updating the CRM.
9. Prepares reports by collecting, analyzing and summarizing information.
10. Define and follow up of yearly targets and objectives.
11. Analyze & review the market response/ requirements, identifies product improvements or new products by remaining current on industry trends, market activities and competitors and communicating the same to sales team.

Technical Engineer at MANASEER GROUP / UNITED IRON AND STEEL MANUFACTURING
  • Jordan - Amman
  • October 2012 to March 2015

1. Responsible for operation, troubleshooting and maintenance of centrifugal pumps, vertical pumps, air compressors and cooling towers.

2. Maintain and coordinate the process and work procedure between the production sections.
3. Solve any Technical issue at the site.
4. Overseeing day-day mechanical activities such as repairing and maintenance of hydraulic systems, pneumatic systems, hoists, gearboxes, overhead cranes, and other mechanical systems.
5. Supervision of O2 Plant Production and maintenance. And Correspondence with Germany, American and British experts.
6. Supervision of calibration procedure.
7. Planning for preventive and shutdown maintenance, and preparation of department budgets.
8. Ensure enough quantities of mater
9. Evaluating received offers according to engineering drawings, quality, and requested specifications, and check received spare parts in store.
10. Control the quality of the maintenance (Delays percentage and cost) to meet determined target that were established.
11. Establishing machines check lists, daily, weekly, and monthly maintenance activities lists.
12. Requesting spare parts for plant equipment’s (pumps, hydraulics, pneumatics, gear drive units, valves, pipes, bearings, consumables, motors, gear motors, etc.).
13. Evaluating machine and equipment performance by establishing machine cards, maintenance history, and key performance indicators.

SALES &TECHNICAL SUPPORT ENGINEER at LG for Electro mechanics
  • Jordan - Amman
  • May 2012 to October 2012

1. Search for potential customers in the contracting sector to sell the HVAC products and achieve the objectives of the company sales and customer satisfaction.
2. Study and understanding of industrial products in details and express an opinion continued to meet the requirements of the market and customers.
3. Recognize the potential customer and convert the potential into reality by making sure the customer has a complete understanding of the product.

Mechanical Technician at Electromechanical Contracting Company
  • Jordan
  • July 2011 to May 2012

Installing HVAC Systems .
Installing central heating systems & underfloor heating systems .
MEP for residential and commercial buildings.

TRAINEE ENGINEER at UNITED PIONEERING BUSINESS FOR TRAD. & INV.
  • Jordan - Amman
  • February 2011 to June 2011

1. Training at the heating system design department, as a design engineer, and as a trouble shooting and supervisor engineer.
2. Training at the air conditioning department as a design engineer.
3. Primary duties include selection of equipment and pipe routing.
4. Detail design engineering of heating system (Under floor and Radiator systems) involving heat load calculation.
5. Preparation of drawing and specification.
6. Supervise the installation of heating systems.
7. Supervision to diagnose the problems facing the heating systems and finding appropriate solutions.

Education

Bachelor's degree, MECHANICAL ENGINEERING
  • at APPLIED UNIVERSITY FACULTY OF ENGINEERING TECHNOLOGY
  • January 2011

Interested Subjects: • Thermodynamics, Heat Transfer, Energy Conversion. • Manufacturing Process, Advanced Manufacturing Processes. • Cad/Cam, Theory of Machines, Mechanical Vibration. • Mechanical Design I, Mechanical Design II, Strength of Materials. • Conditioning and Refrigeration, Finite Element Theory. • Engineering Analysis, Quality Control and Management. • Internal Combustion Engines, Automotive

High school or equivalent, Science Branch
  • at SALT SECONDARY SCHOOL
  • January 2007

Specialties & Skills

Photovoltaics
Electro mechanical
Technical Support
Maintenance Management
CUSTOMER RELATIONS
GRAPHIC DESIGN
LEADERSHIP
MARKETING
NETWORKING
RESEARCH
DATABASE ADMINISTRATION
ENGINEERING
CUSTOMER SATISFACTION
Maintenance
Water Pumps
quotations
maintenance engineering
key account management
negotiation
maintenance management
operation
ms project

Languages

Arabic
Expert
English
Expert

Memberships

Jordan Engineering Association
  • ENGINEER
  • January 2011
SAUDI Engineering Association
  • ENGINEER
  • March 2015

Training and Certifications

Primavera Project Planner (Training)
Training Institute:
Jordan Engineering Association
Duration:
40 hours
Advanced Project Management (Training)
Training Institute:
Jordan Engineering Association
Duration:
40 hours
Project Management (Training)
Training Institute:
Jordan Engineering Association
Duration:
40 hours
HVAC (Training)
Training Institute:
Jordan Engineering Association
Duration:
40 hours