CEO Office Manager
ابراهيم عبدالله الفارس وشركاه القابضة
مجموع سنوات الخبرة :8 years, 9 أشهر
• Manage and maintain CEO calendar including scheduling appointments, internal/external meetings and conference calls.
• Coordinate CEO travel itineraries, flights, hotel accommodation, rental car, and other travels needs.
• Organize and prioritize critical issues and required information for the CEO to facilitate efficient decision making.
• Serve as the first point of contact to answer, screen and transfer incoming calls as well as office visitors.
• Coordinate with IT department on all office equipment.
• Partner with HR to update, and maintain office policies as necessary.
• Process CEO expenses and reimbursement claims.
• Creates highly effective organizational and filing system, including quick and thorough indexing resulting in easy access to critical information, and stream lined office functioning.
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office.
• Handling the recruitments from Indian, Nepal and Philippine nationality and communicating with the agency to finalize all the documents needed such as Demand letter, letter of guarantee, recruitment agreement, employment contract, and undertaking letter.
• Responsible on the tickets reservation for more than one thousand employees with good agencies, and cheapest price.
• Handling government relations, such as the requests that need ratification from the chamber of commerce, make authorizations certified from the customs, ratification family visit requests, exports and imports, authorization for the faithful.
• Handing his own auctions, redeem the goods from the customs, paying the amount to zakat and tax authority, making concession on the goods for his partners ratificated from the chamber of commerce, collecting payments from the partners, and distributing the profits.
• Follow-through on issues/assignments as assigned by the CEO.
• Official Trainer - Certified by ‘Cravia Arabia & Co, bring out the best of branch’s personnel by providing training, coaching, development and motivation.
• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards.
• Assist in operating new branches and ensure to improve the consistency of company’s standards.
• Agreeing and managing budgets and ensuring compliance with licensing, hygiene, health and safety legislation/guidelines.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Increased revenue or sales for company in addition for saving money and time.
• Work to grow business and address customer and employee satisfaction issue promptly.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Overseeing stock levels, ordering supplies, producing staff rotes, handling customer enquirer and complaints, problem solving.
• Making improvements to the running of the business and developing the restaurant.
• Recruit, hire, onboard, and develop restaurant team members plan, monitor, appraise and review employee.
• Daily, weekly, and monthly reports, such as Food cost, P&L, Business review, and KPI.
• Communicating with General Manager, Peers, or Subordinates - Providing information to managers, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Determine sequence and release of back orders according to stock availability.
• Open and close main location, following all corporate processes and organization standards.
• Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents to assess supply needs.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish the work.
• Assisting customers in the selection and purchase of items.
• Processing cash and credit card transactions accurately and efficiently.
• Checking the inventory listing with actual stock on the shop shelves, reporting and discrepancies to managers.
• Giving expert advice to customers regarding products and highlighting special promotions for them.
• Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.