Junior Retail Sales
IEMCO Group
Total des années d'expérience :6 years, 0 Mois
IEMCO Group Sep 2012 til now
Position: Junior Retail Sales
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
- Answer customers' questions about products, prices, availability, or credit terms.Quote prices, credit terms, or other bid specifications.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Negotiate prices or terms of sales or service agreements.
- Maintain customer records, using automated systems.
- Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Provide customers with product samples and catalogs.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Sofitel El Gezirah Cairo Jan 2011 till Dec 2011
Position: Junior Captain of Banquet
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Confer with staff at a chosen event site to coordinate details.
- Inspect event facilities to ensure that they conform to customer requirements.
- .- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
- Arrange the availability of audio-visual equipment.
- Provide information about facilities, entertainment options, and rules and regulations.
- Sell tickets and collect fees from customers.
- Sell and serve refreshments to customers.
Conrad Cairo June 2006 till Dec 2010
Position: Waiter
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Graduated from High Institute of Tourism and Hotels. Sector: Kitchen Graduation year: May 2010. General grade: Pass.