Mahmoud Ahmed, Service Engineer

Mahmoud Ahmed

Service Engineer

Grundfos

Location
Egypt - Cairo
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

Service Engineer at Grundfos
  • Egypt - Cairo
  • My current job since October 2018

• Provide after-sales service technical expertise.
• Commissioning and startup for mega projects and complex products.
• Troubleshoot pumps and pumping systems (Mechanical, Electrical component, Controls, Motors and VFDs).
• Judging warranty period failures whether warranty cases or operational faults.
• Analyze failure data and report findings to support corrective action activities.
• Provide practical technical solutions and assistance to customers and business partners.
• Responsible for the accuracy and maintenance of service-related literature.
• Provide service-related product training and technical support to customers and colleagues for new and existing products and their applications.
• Participate in product introduction and quality teams.
• Responsible for developing service-related procedures and work instructions.

Mechanical Maintenance Engineer at Shelf Offshore Services
  • Egypt - Cairo
  • October 2013 to May 2018

• Perform daily inspections on equipment and Inform supervisor of any technical problems.
• Carry out preventive maintenance according to PMS guidelines safely and efficiently.
• Organize and promote the Preventive Maintenance System (PMS).
• Troubleshooting and diagnosing for mechanical, pneumatic and hydraulic equipment.
• Carry out corrective maintenance and repairs.
• Write maintenance, operation and service reports.
• Participate to create healthy and safe environmental.
• Maintain an adequate supply of spares to fulfil maintenance requirements.
• Perform task risk assessment.
• Comply with permit to work and isolation systems.
• Conduct prejob meeting that cover planning, hazards, communication and permits.
• Install mechanical, pneumatic and hydraulic equipment.
• Following up operation and maintenance for: Engines, water treatment units (RO and Alfa Laval), sewage treatment plant, air compressors, pumps, cranes, gearboxes, heat exchangers, firefighting pumps, plumping system pneumatic systems, hydraulic systems and carrying out all basic maintenance for wide range of equipment and machines.
• Operate grinder, drill press machines, hand taps and dies, thread pipe, electric pipe threading machine, hoses press machine and the lathe.

Specialties & Skills

Equipment Installation
Hand Tools
Technical Reports
Troubleshooting
Maintenance
COMMUNICATION SKILLS
CREATIVE
LEADERSHIP
MECHANICAL MACHINES AND HANDTOOLS
MICROSOFT OFFICE
MULTI-TASKING
PROBLEM SOLVER
ABILITY TO WORK CONFIDENTLY AND INDEPENDENTLY.
ANALYTICAL MIND

Languages

Arabic
Native Speaker
English
Expert
German
Beginner

Training and Certifications

Rigging and Lifting (Training)
Training Institute:
Survivex
Date Attended:
April 2015
HSE Leadership (Training)
Training Institute:
Shelf Drilling
Date Attended:
February 2014
Basic Offshore Safety Induction and Emergency Training (Certificate)
Date Attended:
April 2013
Student Trainee (Training)
Training Institute:
Renault Egypt - Service Center
Date Attended:
August 2006
Duration:
150 hours
Student Trainee (Training)
Training Institute:
Peugeot Egypt – Service Center
Date Attended:
July 2007
Duration:
150 hours
Student Trainee (Training)
Training Institute:
GAS -German Auto Service- Mercedes Service Center
Date Attended:
May 2008
Duration:
500 hours
Student Trainee (Training)
Training Institute:
Egyptian Automotive &Trading Co. – Volkswagen
Date Attended:
August 2009
Duration:
120 hours
Student Trainee (Training)
Training Institute:
Egyptian Automotive &Trading Co. – Volkswagen
Date Attended:
May 2009
Duration:
500 hours
Student Trainee (Training)
Training Institute:
Heavy Equipment Maintenance and Training Center.
Date Attended:
May 2010
Duration:
500 hours

Hobbies

  • Walking
  • Chess
  • Music
  • Tennis
  • Reading
  • Travelling