Mahmoud Najem, Export & Business Development Manager

Mahmoud Najem

Export & Business Development Manager

Istanbul 2nd Home

Location
Türkiye - Istanbul
Education
Master's degree, business administration
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

Export & Business Development Manager at Istanbul 2nd Home
  • Türkiye - Istanbul
  • My current job since October 2014

• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within our market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging our network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.
• Present an image that mirrors that of the client.
• Present new projects and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Submit weekly progress reports and ensure data is accurate.
• Ensure that data accurately entered and managed within the company’s CRM.
• Forecast sales targets and ensure the team meets them.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) fulfilled within a timely manner.
• Ensure all team members represent the company in the best light.
• Present business development training and mentoring to business developers and other internal staff.
• Research and develop a thorough understanding of the company’s people and capabilities.
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

Business Development Manager at TSA-BUILD
  • Saudi Arabia - Jeddah
  • January 2011 to September 2014

• identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Preparing PowerPoint presentations and sales displays
• Contacting clients to inform them about new developments in the company’s products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in person
• Developing sales goals for the team and ensuring they are met
• Training personnel and helping team members develop their skills

Sales & Marketing Manager at ALMANTIG Group - EMAXIT International (IT software - hardware, access control System, CCTV)
  • Saudi Arabia - Jeddah
  • July 2007 to January 2011

• understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
• ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
• cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
• identifying and developing new business through networking and courtesy and follow-up calls;
• preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
• marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
• maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
• developing effective sales plans using sales methodology;
• providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
• advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
• meeting sales targets set by managers and contributing to team targets
• networking with existing customers in order to maintain links and promote additional products and upgrades;
• handling hardware or software problems and faults and referring on to specialist technical colleagues
• responding to tender documents, writing proposals, reports and supporting literature;
• managing workload in order to organize and priorities daily and weekly goals;
• Contributing to team or progress meetings to update and inform colleagues.

Marketing Manager at Taswek Ltd. Company for Marketing (Development and Real Estate Investment)
  • Saudi Arabia - Jeddah
  • September 2005 to July 2007

• Pricing strategies and analysis
• Segmentation analysis
• Dealing with VIP clients
• Solving customer problems
• Marketing campaigns (advertising)
• Campaigns analysis
• Market analysis (opportunities & threats)
• Daily team meeting
• Prepare daily, weekly and monthly reports
• Team performance analysis
• Execute and manage real estate sales operations, responsible for selling real estate units
• Identify performance measures and assess and recommend changes
• Ensure the provision of opportunities and convert opportunities into sales
• Supervise General Administration of Real Estate Sales department
• Develop training plans for sales team and, and maintain developing them continuously to improve sales
• Manage marketing plans to implementing sales
• Set budgets, and manages the budgets of the departments
• Focus on building sales team, and to identify shortcomings, and permanent development of sales operations

Assistant show manager (during MBA) at Al Harithy company for exhibitions
  • Saudi Arabia
  • December 2004 to June 2005

• Develop and lead future sales opportunities as well as over see retention bids working alongside the Commercial teams at the venue.
• inspire exceptional service to our clients and guests through the Catering Accounts Team
• facilitate sales, client and contractual relationships ensuring that we are true partners in their business
• Maintains a strong relationship with client during coordination, execution and evaluation stages of services.
• review business performance and ensure the delivery of key financial targets through the Accounts team to ensure commercial sound, competitive and profitable financial deals are approved via internal procedures
• demonstrate full alignment to visions and values by doing the right things and celebrating success

Teacher at Jicc
  • Saudi Arabia
  • November 2003 to May 2004

• classroom management;
• planning, preparing and delivering lessons
• preparing and setting tests, examination papers and exercises
• marking and providing appropriate feedback on oral and written work
• devising, writing and producing new materials, including audio and visual resources
• attending and contributing to training sessions
• participating in marketing events
• preparing information for inspection visits

Education

Master's degree, business administration
  • at king abdul aziz university
  • June 2005
Bachelor's degree, hotel management
  • at applied science university
  • June 2003

Bayt Tests

English To Arabic Translation Skills Test
Score 92%

Specialties & Skills

Working Under Pressure
Teamwork
Team Management
Problem Solving
Client Development
fidelio system
Microsoft Office Suite expert
Excellent communication skills
Social media
Team player
Problem solving
Skilled multi-tasker
key account management
market research
marketing strategy

Languages

English
Expert
Arabic
Expert
Turkish
Intermediate

Hobbies

  • swimming, football and muay thau