Customer Service
Smart Link
Total years of experience :9 years, 7 Months
1- Listen respond to customer needs and concerns.
2- Provide information about products and services.
3- Take orders determinr change and aoversee billing or payment.
4- Handle returns or complaints.
5- Research answers or solutions as needed.
1 - coordinating with Travel Consultants to ensure smooth logistical arrangements (flights, hotels, car rental, private tours, etc.) for customers and handling relevant administrative documentation
2- putting together travel packs and instructional material for clients’ pre-trip briefing
3 - assisting clients with last-minute requirements during their holidays.