IT Director
Dar Alkhaleej Printing Press , Publishing and Adv. Ltd
مجموع سنوات الخبرة :24 years, 10 أشهر
- Overseeing technical projects in alignment with organizational goals
- Directing the effective delivery of networks, Data Centers, development, disaster recovery systems
- Supervising a team of workers, while working closely with management, external vendors and advisors
- Preparing financial budgets and presenting proposals for capital projects to senior executives
- Leading efforts to improve IT processes.
- Managing IT department of All Publications (Alkhaleej and Gulftoday newspapers, Kul Alusra and Al shuruq Magazines ),
- Study and propose new IT services including cost and implementation process for organization.
Successful Projects :
-Successfully implement New Design for alkhaleej.ae using Acquia cloud .
-Successfully implement Marketing Solution integrated with website and social media channels .
-Successfully plan and implement re-innovation for PABX, and Network infrastructure
- Successfully implement security solutions for All branches (Sharjah, AUH, RAK, FUJ, and AlAin ).
- Successfully implement New Design for gulftoday.ae and kulalusra.ae using Sitecore CMS
- Successfully implement Cloud environment for New Design for gulftoday. and Kul Alusra Magazine
- Successfully implement online payment service .
- Successfully implement private cloud for 3 websites (Alkhaleej.ae, Gulftoday.ae, pdf.alkhaleej.ae)
- Reducing 80 % of running cost for editorial department - (IT equipments / consumables)
- Reduce down time to be close to Zero - IT Services is Available (24/7)
- Reduce response time to be max 5 min.
- Successfully implement CCTV system
- Successfully implement pdf website
- Successfully implement Editorial - Paper Less Workflow for All Publications (News Publish)
- Successfully implement Archiving Solution Workflow for All Publications (A7pro)
- Successfully design and setup new Datacenter, and implement the old Data center as DR Site.
- Successfully create, standardize, and implement process for IT / Operation environment.
- Consolidation DB / ERP system for all branches (oracle)
- Successfully design Access control solution
- Implement Open source PFSense with full redundancy
- Implement DMS (Alfresco)
- Implement CRM system
Successfully implement private cloud for 3 websites (Alkhaleej.ae, Gulftoday.ae, pdf.alkhaleej.ae)
- Successfully implement CCTV system
- Successfully implement pdf website
- Successfully implement Editorial - Paper Less Work Flow For All Publications (News Press)
- Successfully implement Archiving Solution Work Flow For All Publications (A7pro)
- Successfully design and setup new Datacenter, and implement the old Data center as DR Site.
- Successfully design Access control solution
-Manage Daily IT operation in ME (UAE, Kuwait, and Lebanon)
-IT Planning and designing new branches in Middle East
- Provide innovative solutions and strategies to solve complex issues and business problems
- Provide detailed evaluation of opportunities, task plans and technical approaches for Branches
- Develop specific areas of expertise in addition to maintaining broad product skills
- Makes technical presentations to technical staff and top management
- Analysis & recommendations of growth & cost savings through technology initiatives
- Analysis of business architecture and strategy for purpose of developing
- Configuration, deployment, maintenance and monitoring of active network Component (switches, routers, firewalls)
- Network address assignment, assignment of routing protocols and routing table configuration
- Configuration of authentication and authorization - directory services.
- Configuration of VPN gateways,
-Successfully Design and setup new 2 Branches in Lebanon, new 6 branches in UAE, and new 2 branches in Kuwait
-Successfully implement ERP Consolidation Project (SQL DB) - UAE - KUWAIT - LEBANON including infrastructure
- Consolidation of POS DB (Oracle DB) per country / Region Including infrastructure
- Instrumental in managing the full operation towards the execution of the project of Document Management SW (LaserFiche) for PEPSI Cola.
- Successfully implement web sites and online services
- implement business center in JW MARRIOTT
- Solve escalated IT problems from IT Teams
- Planning and implementing Virtualization systems (Citrix Xen server )
-Instrumental in managing the full operation towards the execution of the project of Document Management solution RAK municipality
-Instrumental in managing the full operation towards the execution of Upgrading Mail servers to 2008 and to exchange 2010
- Data Center Design / implement for ME
- IT Project planning, designing, and implementation
- Manage 25 Technicians and 5 supervisor
- Deliver technical support franchisee’s
- Improving Technical skills for Technicians / supervisors / Franchisee
- Solve IT Problem which escalated from Technicians / supervisors
- Technical training for all stuff / Franchisee
- Member of Masters Team for supporting World Wide users.
- Monitor and Audit the implementation of the recommended solutions.
- Investigate and recommend a secure solution at both the firewall and server level.
- Review IT Systems and Network Security.
- Propose a plan of implementation and estimated costs (Long term, Short term)
- Propose IT solutions for any technical problem to company and customers as well.
- Study and propose new IT services including cost and implementation process for company, franchisee, and customers
- Propose a plan of implementation and estimated costs
o Long term
o Medium term
o Short term
- Administration, maintenance and monitoring of active network Component (switches, routers, firewalls)
- Remote support, Design, Build, administrate and maintain the Network infrastructure
- Remote Support for 3 branches connected with HQ (Hawaly, Frawanya, and Salmya)
- Working as level 2 supports to solve network issues.
- Implement affiliate branch for UN for ICDL testing center and implement as per their requirement.
- Teach some technical course (A+, CCNA, and MCSE)
- Assisting Prof. for teaching computer since department courses
- Administration of CCA network (8 labs - 30 pc/lab)
- Administrate and maintain IT infrastructure
- ISA server
- Domain controller
- Web server
- Printer server
- Mail server.
- DB Server (Sybase DB)
- Update, save, file & print reports on a daily basis
- Perform tasks as per the T- Cards and Methodology book
- Perform Label Survey
- Under supervision troubleshoot system issues
- Help the employees / students in their requests related to I.T. ( e-mails, network problems, etc… )
- Support to the I.T. Manager in maintaining the systems in the store
- Responsible for the troubleshooting of all “Software and Hardware” in the store (Support Level-1)
- Ensure proper I.T. Support for all the store users (Support Level-1)
- Help maintain user files on the server in a safe manner
- Insure that back-ups are done on a regular basis to avoid any loss of files
- Ensure off-site storage tapes on scheduled timing
- Assist in performing “System user maintenance” on a monthly basis as per procedure
- Assist the I.T Manager in assuring that all entry of devices, device error logs, periodical tests,
B.Sc. in Engineering of Computers & Systems
