Abdulaziz Abdelrahman Mohamed Mahmoud, Customer Service Sales Representative

Abdulaziz Abdelrahman Mohamed Mahmoud

Customer Service Sales Representative

A1 ENGINEERING Co. Ltd

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Bachelor degree, Electrical Engineering
Expérience
7 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 9 Mois

Customer Service Sales Representative à A1 ENGINEERING Co. Ltd
  • Soudan - Khartoum
  • mars 2020 à avril 2024

Generate sales leads.
Data entry, template design, typing, and document review.
Database creation (editing, conversion, splitting, and merging).
Follow communication procedures, guidelines, and policies.
Scheduling meetings and sending meeting invites to attendees.
Establishing trust and positive relationships with customers.

Interface Specialist à ALMOUBASHIR INVESTMENT Co. Ltd
  • Soudan - Khartoum
  • janvier 2019 à février 2020

Reduce the payment period.
Handle daily tasks (project progress, QHSE tasks, and team efficiency).
Owner of the self-QHSE management system as the first level to approve tasks.
Keep records of customer interactions, process customer accounts and file documents.

Site Assistant à Z.B.K. TELECOM SERVICES Co. Ltd
  • Soudan - Khartoum
  • mai 2016 à décembre 2018

Manage tasks with ISDP and smart apps.
Supervisor for high-level work and electrical tasks.
Analyze risk assessments and monitor pressure or risk operations.
Report unsafe conditions, near misses, incidents, and accidents to the job supervisor.

Éducation

Baccalauréat, Bachelor degree, Electrical Engineering
  • à University Of Nyala
  • décembre 2014

Specialties & Skills

Media & Creative
PC Software
Renewable Energy
Photovoltaics
Electrical Engineering
Windows 11
Microsoft Office 365
Flexibility
DATA ENTRY
COMMUNICATIONS
EDITING
ESTABLISHING TRUST
MANAGEMENT
SCHEDULING
CUSTOMER SERVICE
DETAIL ORIENTED
Coordination
Multi-tasking
Team player
Adobe Photoshop
Problem-solving
Google Workspace
Leadership
Virtual / Remote Work
Report writing

Langues

Arabe
Langue Maternelle
Anglais
Expert

Adhésions

Sudan Engineering Council
  • Graduate Engineer
  • August 2015

Formation et Diplômes

Customer Service Serving Customers Through Chat and Text (Formation)
Institut de formation:
Linkedin
Date de la formation:
September 2021
Customer Service Handling Abusive Customers (Formation)
Institut de formation:
Linkedin
Date de la formation:
March 2021
Time Management Working from Home (Formation)
Institut de formation:
Linkedin
Date de la formation:
February 2021
Remote Work Foundations (Formation)
Institut de formation:
Linkedin
Date de la formation:
March 2021
Executive Assistant Skills (Certificat)
Date de la formation:
January 2023
Windows 11 Diploma (Certificat)
Date de la formation:
January 2023
ICDL (Certificat)
Date de la formation:
April 2016
IELTS (Certificat)
Date de la formation:
December 2021
Valide jusqu'à:
December 2023

Loisirs

  • Football
    Arsenal Club