عبدالعزيز عبدالرحمن محمد محمود, Customer Service Sales Representative

عبدالعزيز عبدالرحمن محمد محمود

Customer Service Sales Representative

a1 Engineering

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Electrical and Electronic Engineering
الخبرات
8 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 0 أشهر

Customer Service Sales Representative في a1 Engineering
  • السودان - الخرطوم
  • مارس 2020 إلى أبريل 2024

Generate sales leads.
Create daily task templates, forms, and reports.
Data entry, template design, typing, and document review.
Database creation (editing, conversion, splitting, and merging).
Follow communication procedures, guidelines, and policies.
Scheduling meetings and sending meeting invites to attendees.
Overseeing clerical tasks, such as sorting, sending mail, and maintaining files.
Establishing trust and positive relationships with customers.
Keep records of customer interactions, process customer accounts and file documents.
Increased office efficiency by introducing office management software such as Google Workspace.
Making and receiving over 40 calls per day to provide technical assistance and sign new customers.
Serve as an IT help desk and provide general administrative assistance to the organization's managers and employees.

Assistant Project Coordinator في Almoubashir Investment Co., Ltd
  • السودان - الخرطوم
  • يناير 2019 إلى فبراير 2020

Handle daily tasks (project progress, QHSE tasks, and team efficiency).
Owner of the self-QHSE management system as the first level to approve tasks.
Reduce the payment period.

Site Assistant في ZARACAN for Investment & Services Co., Ltd
  • السودان - الخرطوم
  • مايو 2016 إلى ديسمبر 2018

Supervisor for high-level work and electrical tasks.
Manage tasks with ISDP and smart apps.
I worked as an HSE supervisor to analyze risk assessments and monitor pressure or risk operations.
Report unsafe conditions, near misses, incidents, and accidents to the job supervisor.

الخلفية التعليمية

بكالوريوس, Electrical and Electronic Engineering
  • في University of Nyala
  • يونيو 2014

B.Sc (honors) in electrical engineering - power

Specialties & Skills

Media & Creative
PC Software
Renewable Energy
Photovoltaics
Electrical Engineering
Windows 11
Microsoft Office 365
Coordination
Multi-tasking
Team player
Flexibility
Adobe Photoshop
Problem-solving
Google Workspace
Leadership
Virtual / Remote Work
Report writing

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

Sudan Engineering Council
  • Graduate Engineer
  • August 2015

التدريب و الشهادات

Customer Service Serving Customers Through Chat and Text (تدريب)
معهد التدريب:
Linkedin
تاريخ الدورة:
September 2021
Customer Service Handling Abusive Customers (تدريب)
معهد التدريب:
Linkedin
تاريخ الدورة:
March 2021
Time Management Working from Home (تدريب)
معهد التدريب:
Linkedin
تاريخ الدورة:
February 2021
Remote Work Foundations (تدريب)
معهد التدريب:
Linkedin
تاريخ الدورة:
March 2021
Executive Assistant Skills (الشهادة)
تاريخ الدورة:
January 2023
Windows 11 Diploma (الشهادة)
تاريخ الدورة:
January 2023
ICDL (الشهادة)
تاريخ الدورة:
April 2016
IELTS (الشهادة)
تاريخ الدورة:
December 2021
صالحة لغاية:
December 2023

الهوايات

  • Football
    Arsenal Club