mahmoud mokhtar, customer service

mahmoud mokhtar

customer service

Alef Bookstores

Location
Egypt - Cairo
Education
Bachelor's degree, Spanish department
Experience
0 years, 10 Months

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Work Experience

Total years of experience :0 years, 10 Months

customer service at Alef Bookstores
  • Egypt - Cairo
  • January 2012 to April 2012

helping the customers to satisfy their needs related to the books, fundamental role in the communication between customer's needs and the company's aspirations

call center agent at vodafone egypt
  • Egypt - Cairo
  • October 2011 to December 2011

solving customers problems, an important role between customers needs and the company's sectors

technical support at Auto Run for computer services
  • Egypt - Cairo
  • June 2011 to August 2011

installing operating systems ( windows xp, windows 7), establish a PC hardware system, Drivers software

Education

Bachelor's degree, Spanish department
  • at Sheraton Institute
  • May 2011

Qualification: licentiate in Spanish literature and linguistics from the High Institute for languages and Interpretation ( Sheraton Institute) Major: Spanish department.Degree: very good and also holds the forth place. Year of Graduation: May 2011 Military Status: Exempted

Specialties & Skills

Curiosity
Spanish translation
Translation
passion about the general knowledge
operating system troubleshooting
learn languages with their cloquial accents
microsoft office

Languages

Arabic
Expert
English
Intermediate
Spanish
Intermediate
Portuguese
Beginner

Training and Certifications

english language (Training)
Training Institute:
american data center
Date Attended:
May 2008
spanish language (Training)
Training Institute:
Instituto cervantes
Date Attended:
September 2008