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mahmoud Akl

supervisor

alshaya group

Location:
Kuwait - Al Farawaniyah
Education:
Diploma, MS
Experience:
22 years, 0 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  22 Years, 0 Months   

January 2010 To Present

supervisor

at alshaya group
Location : Kuwait
work in causal dining in Italian restaurant (Alfono)
April 2007 To December 2009

Waiter/Trainer

at crowne plaza hotel kuwait
Location : Kuwait - Al Farawaniyah
Job scope: support the food and beverage service team by
Performing support duties including mise en place of food preparation, setup of
Functions, promotes the desired work culture around the five core values of trust
Integrity, respect, one team and service of the intercontinental hotels group and the Brand ethos.

KEY REQUIREMENTS
•applying extra effort to satisfy guest request
•being friendly and always with positive personality in addition to the expert technical skills in service
•handling complains, every guest is my number one priority
• mise en place and food preparation
• assist with receiving and storage of food
•assist cellar operations
•assist with the preparation of an outlet for service
•directing and suggesting menu items
• Meeting deadlines • Presenting information to others
•Organizing, simplifying, and solving problems
•Possessing communication and organizational skills
•Working individually and within a team

SELF MANAGEMENT:
Comply with hotel rules and regulations
Comply with company grooming standards
Comply with time and attendance policies
January 2006 To February 2007

Senior Waiter

at Semiramis intercontinental Cairo
Location : Egypt - Cairo
i was in a Room service....
February 2004 To December 2005

Waiter

at Intercontinental _Abu Soma resort red sea
Location : Egypt - Hurghada
i work in Italian Restaurant, main restaurant, Greek restaurant, and i have training for 3 month opening the hotel....
April 2003 To December 2003

Waiter

at hyatt regency Taba (transfer)
Location : Egypt
work in A room service and check the many bar in the guest's room
January 2002 To March 2003

Waiter

at hyatt regency
Location : Egypt
: support the food and beverage service team by
Performing support duties including mise en place of food preparation, setup of
Functions, promotes the desired work culture around the five core values of trust
Integrity, respect, one team and service of the intercontinental hotels group and the Brand ethos.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
September 2002

Diploma, MS

at truism & hotel
Location : Egypt - Cairo
Computer Skills
windows
Others:
Internet, Microsoft Office (Word, Excel, Power Point, FrontPage).

Other Computer Skills:

Data Recovery:
Covers recovering data from corrupted, damaged, unreadable, scratched or defective Hard disks, CD-ROMs, DVD-ROMs, Flash memory, Floppy disks and other storage media.

Network:
Ethernet, Atm, wireless networks

Specialties & Skills

Computer Skills windows Others: Internet, Microsoft Office (Word, Excel, Power Point, FrontPage).

Computer Setup

Office Work

Guest Service

Sales Skills Training

General Office Duties

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Training and Certifications

100% ( Certificate )

Issued in: January 2011 Valid Until: - March 2011

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