Data Center Analyst
Kuwait Finance House (KFH)
Total years of experience :21 years, 1 Months
Performs data center inspections to ensure compliance with Mission Critical Data Center best practices.
Manages process for Data Center allocation of space, Cooling and power charges.
Manage, Implement and Administrate Data Center Asset Management And Inventory System.
Supply Management and audit with necessary Documentation, Reporting and Drawing.
Ensure the success of Data Center Capacity Planning, Preventive Maintenance, Monitoring and Access Control.
Support Management with required Inventory and Infrastructure Diagrams for different HW & Business Applications.
Generate IT reporting, documentation & using different reporting applications :
o Quest Change Auditor for (Active Directory, Exchange, File Server)
o Veeam Reporter Enterprise for VMware Infrastructure .
o Proteus Enterprise for Telephone Calls Reporting .
Handling KFH Datacenters (temperature, smoke, humidity, voltage ) monitoring & alarm system using Rittal CMC System .
Administrate IT monitoring & notification systems like Microsoft SCOM2007, HP Insight Manager, IBM Systems Director, Eaton Intelligent Power Manager, Liebert Nform Centralized monitoring.
Following up New IT Infrastructure Projects, Project Goals, Project Schedule, Supporting Plans & Project Deliverables.
Do daily administration For Microsoft Lync Server 2010.
Do daily administration For the following Microsoft servers :
o Microsoft Windows Server 2003 Active directory, DNS, DHCP, WINS, and WSUS3.0.
o Microsoft Exchange Server 2007 with Forefront Security.
o Microsoft (ISA) Server 2006
Installing, Configuring and administering Kaspersky® Business Space Security for centralized protection for workstations and file servers.
Do the necessary Network administration and troubleshooting for Cisco Switches, Firewall, gateway and Wireless Access Points.
Doing the basic administration for Cisco Call Manager CCM 6 Business Edition for IP Phone setup and Configuration.
Implement & Execute the Backup system plan for company Using Symantec Backup & HP system storage.
Handling the IT department purchasing for all new added equipments.
Onsite Engineer in the Commercial Bank of Kuwait (CBK) Install, Configure & administrate servers with required OS, services and business applications.
Do the remote administration & Troubleshooting for all CBK branches .
Working as Team leader for the Universe staff in CBK based on SLA standard for the delivered IT service.
Supporting and Troubleshooting CBK business software such as ( Mosaic, Sigcap, BML, ..)
Onsite Engineer in The Investment Dar Company Supporting users with both Software and Hardware Solutions.
Do daily Active Directory, Exchange & Network administration and troubleshooting.
Do the remote administration & Troubleshooting for all TID branches.
Technical Supporting for many financials applications " Mosaic, Discoverer, Oracle, Acorde, Tvalue, HOST, Spectrum, Powercard, Microsoft dynamics GP and Metastock Professional " .
Coordinate Helpdesk team & making reports using Call logging & Unicenter Service Plus Service Desk (CA).
Prepare and Instruct computer lessons (Microsoft Windows, Microsoft Office, Macromedia Flash, Adobe photoshope, Introduction for networks.
Train and Support staff in Computer applications.
Prepare the training labs for students.
New computers, printers, scanners Installation.
Do the Computer Hardware & Software technical Support.
Troubleshooting the networks and solve customers problems.