Mahmoud Hassan Mahmoud Hassan Mahmoud, Food and Beverage Manager

Mahmoud Hassan Mahmoud Hassan Mahmoud

Food and Beverage Manager

Solymar Soletair Hotel

Location
Egypt
Education
Bachelor's degree,
Experience
3 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 3 Months

Food and Beverage Manager at Solymar Soletair Hotel
  • Egypt - Hurghada
  • February 2012 to February 2013

Planned, directed and controlled the day-to-day operations.
 Organize, direct and evaluate food and beverage service
 Recruitment and training of staff
 Shift scheduling
 Performance management; monitor staff performance and provide feedback
 Purchase and control of inventory
 Monitor revenues and expenses
 Ensure practice of health and safety regulations
 Negotiate supplier arrangements for food and beverage products
 Negotiate with clients for use of facilities for catering, parties, banquets, etc
* Established financial & administrative controls and coordinated between departments
Formulated and approved promotion & marketing campaigns
Approved human resources planning and personnel recruitment
Established a very good mutual relationship with all vendors and neighborhood
Handle all guests' complaints and ensure Total Customer Satisfaction
Ensure all health and safety regulations are adhered to without fail

Food and Beverage Manager at days inn hotel
  • Egypt - Sharm el Sheikh
  • January 2010 to January 2011

Planned, directed and controlled the day-to-day operations.
 Organize, direct and evaluate food and beverage service
 Recruitment and training of staff
 Shift scheduling
 Performance management; monitor staff performance and provide feedback
 Purchase and control of inventory
 Monitor revenues and expenses
 Ensure practice of health and safety regulations
 Negotiate supplier arrangements for food and beverage products
 Negotiate with clients for use of facilities for catering, parties, banquets, etc
* Established financial & administrative controls and coordinated between departments
Formulated and approved promotion & marketing campaigns
Approved human resources planning and personnel recruitment
Established a very good mutual relationship with all vendors and neighborhood
Handle all guests' complaints and ensure Total Customer Satisfaction
Ensure all health and safety regulations are adhered to without fail

Assist of Food and Beverage Manager at Grand Plaza Hotel
  • Egypt - Sharm el Sheikh
  • January 2008 to January 2009

Planned, directed and controlled the day-to-day operations.
 Organize, direct and evaluate food and beverage service
 Recruitment and training of staff
 Shift scheduling
 Performance management; monitor staff performance and provide feedback
 Purchase and control of inventory
 Monitor revenues and expenses
 Ensure practice of health and safety regulations
 Negotiate supplier arrangements for food and beverage products
 Negotiate with clients for use of facilities for catering, parties, banquets, etc
* Established financial & administrative controls and coordinated between departments
Formulated and approved promotion & marketing campaigns
Approved human resources planning and personnel recruitment
Established a very good mutual relationship with all vendors and neighborhood
Handle all guests' complaints and ensure Total Customer Satisfaction
Ensure all health and safety regulations are adhered to without fail

Education

Bachelor's degree,
  • at technical institute
  • February 1989
Bachelor's degree, Hotel Managment
  • at Hotel & Turism
  • February 1989

To build a result oriented career in the Hospitality Field and progress to the highest possible level, to increase guest satisfaction / sales & profit, manage all operational issues and ensuring standards of quality, service and hygiene are met & exceeded, within a reputed organization by utilizing my skills, expertise, extensive experience and productivity to the optimum level.

Bachelor's degree, Hotel Managment
  • at hotel and torism institute
  • January 1989

Personal & Professional Profile Over 10 years of professional quality experience in Restaurant Management including training experience & several opening exposure. Excellent control of Food and Beverage cost and other areas Enthusiastic, reliable, patient and result oriented with a clear vision Outstanding control of Food and Beverage quality & standard Customer Oriented to generate repeat customers. Diplomatic, persuasive and articulate in negotiations and dialogues Personable, youthful and highly organized Proactive with outstanding communication, presentation, negotiation skills Building profitable and strategic relationship with company customers Eager to contribute to the growth of a progressive company with quality product and services Time Management – Work under tremendous work pressure & meet with the dead-lines with ease and efficiency

Specialties & Skills

Team Management
Customer Service
Project Management
Administrative Support
Recruitment
التدريب

Languages

English
Expert
Italian
Intermediate
German
Intermediate
Russian
Beginner

Memberships

معهد سياحه و فنادق
  • مدرب
  • April 1998

Training and Certifications

Managment training (Training)
Training Institute:
Grand Plaza Hotel Sharm El Sheikh
Date Attended:
March 1997
Duration:
20 hours

Hobbies

  • Food & Beverage Knowledeg and food & Beverage training
    I had some training and courses during my work in the hotels to Improve my self Such As;- Management training Leader ship, Motivation Handling the guest complaints Train the trainer Establishing the guest satisfaction Organizing the operations up selling and I already made some training for F&B staff Several times