Administration and Training Manager
Al Amal Hospital
Total years of experience :19 years, 0 Months
Plan and coordinate administrative procedures and systems and devise ways to streamline processes
Recruit and train personnel and allocate responsibilities and office space
Assess staff performance and provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the hospital to facilitate other business operations
Manage schedules and deadlines
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Draw an overall or individualized training and development plan that addresses needs and expectations
Deploy a wide variety of training methods
Conduct effective induction and orientation sessions
Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Manage training budget
Provide opportunities for ongoing development
Resolve any specific problems and tailor programs as necessary
Maintain a keen understanding of training trends, developments and best practices
Lead and manage a team of restaurant managers and supervisors.
Responsible for all aspects of day-to-day running of stores including sales, customer service, quality control and operations.
Responsible for staff development and training
Accountable for the achievement of the stores targets for all lines of business, planning, organizing, directing and coordinating with the restaurant managers, supervisor, other staff and resources of the restaurant for the efficient and profitable services of food and beverages
Stay ahead of the operations through stores visits per company policy and evaluate stores practice against company standards
Supervise quality control and quantities for preparation to minimize wastage, perform frequent checks to ensure consistent high of preparation and services
Comply with all health and safety regulation and keep records for health inspectors
Estimate the food consumption of each store, place orders with suppliers, and schedule delivery of fresh food and beverages
Provide reports on the performance, progress against the plans and budget
Supervising programs in Mansoura, Tanta, Upper Egypt and Alexandria
Selecting new partners and fianlaizing new partnerships and agreements
Selecting professors and instructors for the different runs
Responsible for participants files (admission, registration, grades and certificates)
Achieve the business plan goals
2007-2009 Americana Co. (Hardees's) Cairo, Egypt
Human Resources Assistant Manager (Trainer)
* Gathered information on employees training skills, salaries, promotions and history
* Wrote and reviewed job descriptions
* Gave management trainings for operation area managers and staff
* Prepared employment contracts for new employees and follow up renewals.
* Prepared end of service documents and updated HR system of the resigned or vacation cases
* Collected and screened received applications/CVs, rated them against selection criteria
* Contacted applicants to inform them of employment possibilities and prepared job offers
* Created and followed up business correspondences to source the best HR solutions programs.
* Maintained the of personnel files, documents, and database.
2004- 2007 Americana Co. (Hardees's) Cairo, Egypt
Human Resources Development Senior Coordinator
* Created new programs and manuals to be used by the employees.
* Developed plans and schedules
* Updated manuals and translated them to correspond to the new changes and updates provided by the headquarters.
* Audited and evaluated the performance of managers and restaurants
* Gave management trainings for operation area managers and staff.
2002-2003 Americana Co. (Hardees's) Cairo, Egypt
Store Manager (Hardees's)
* Planned the local store marketing
* Organized the labor costs versus the sales revenue
* Participated in deciding the target for the branch
* Employed number of employees for the different branches of Hardees's.
2000-2002 Americana Co. Cairo, Egypt
Assistant Store Manager (Hardees's)
* Supervised the staff.
* Recorded the data in the books.
* Ordered the products needed for the store.
* Managed and handled problems concerning the guests.
1999-2000 Mostafa Mosallam Accounting Office Cairo, Egypt
Lawyer