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Mahmoud Sabri, Senior Account Manager

Mahmoud Sabri

Senior Account Manager·Kaizen365 Technology

Jordan

Master's degree, MIS

Work experience

Total years of experience: 17 years, 6 months

Senior Account Manager

October 2019 - Present

Kaizen365 Technology

Jordan

October 2019 - Present

(Managed Services, Cloud Services, Backup & DR, Sophos, Microsoft)
Setting goals and developing plans for business and revenue growth.
Researching, planning, and implementing new target market initiatives.
Pursuing leads and moving them through the sales cycle.
Building new partnerships with business solutions companies to make our services part of their portfolio.
Reviewing sales performance.
Working towards monthly or annual targets.
Managing current accounts.
Provide detailed & accurate sales forecasts.
Develop and manage a detailed project schedule and work plan.
Monitor progress and make adjustments as needed.
Following up with customer for project closure & payments.

Company industry:
IT Services
Job role:
Sales

Senior Account Manager

January 2019 - September 2019

Fortine

January 2019 - September 2019

(Nutanix Technology,

Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Senior Account Manager

September 2012 - September 2017

September 2012 - September 2017

(Managed Service, Infrastructure, Backup, Citrix, Microsoft Etc..)
Job Description

Sales Responsibilities
Maintain, strengthen and grow client relationships through comprehensive strategy, oversight and management of accounts.
Act as the main point of contact for clients to ensure that business needs and desires are being met in a timely and efficient manner.
Develop pitch strategies, sales presentations, and plan an active and valuable role during the pitch process
Assess client objectives and goals to provide clear, concise direction to internal teams regarding strategic interactive marketing goals throughout project lifecycle.
Provide clear and detailed communication, both written and verbal, for clients, vendors, contractors and internal teams.
Facilitate and be accountable for client projects with special attention to tracking and management of resource consumption.
Keep clients informed on new techniques, strategies and opportunities to improve their marketing efforts.
Ability to deal with deadline pressures and multiple projects and changing priorities.
Maximize volume and revenue in key assigned accounts by utilizing fact-based selling methods.
Work closely with the Selling Operations team to improve overall customer satisfaction


Management Responsibilities

Analyze business trends to develop business growth strategy.
Manages an assigned geographic sales area or product line to maximize sales revenues and meet corporate objectives.
Establishes and manages effective programs to compensate, coach, appraise and train sales personnel.
Manages personnel and develops sales and sales support staff.
Interprets short- and long-term effects on sales strategies in operating profit.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
Build partnerships with other companies.

Job role:
Sales

Sales supervisor

September 2008 - September 2012

Karama Computer Services Co

Jordan

September 2008 - September 2012

Understand what the buyer wants.
Identify and make contact with potential customers.
Handling and growing leads. Face to face, Telephone and online presentation and sales.
Visit potential customers to prospect for new business.
Gain a clear understanding of customers' businesses and requirements.
Make accurate, rapid cost calculations, and provide customers with quotation.

Company industry:
IT Services
Job role:
Sales

Marketing supervisor

April 2007 - February 2008

April 2007 - February 2008

As an active member of an enthusiastic team we participated in the following:
Managed a marketing campaign by preparing a puck let for the company. I'm Responsible on the company's web site by collecting all the data that needs, and manage it in a way that will be useful for the designer.
Assisting the Marketing and Sales Manager in performing various managerial functions of the department as directed, providing a superior level of customer relations and services, evaluate customer service and store environment, and conduct surveys and analyze data on the buying habits.
I'm also working as an outdoor sales man. The appointments with the customer are taken by the telemarketing or by the sales man himself. The sales man makes a presentation or demo to the customer, and closes the deal.

Job role:
Marketing and PR

Education

New York Institute of Technology NYIT

January 2005

January 2005

Master's degree, MIS

Applied Science University

January 2003

January 2003

High school or equivalent, MIS

Amman Academy School

January 1999

January 1999

High school or equivalent, MIS

Jordan

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
BACKUP
Expert
BACKUP
Expert
CITRIX
Expert
CITRIX
Expert
COACHING
Expert
COACHING
Expert
CONCISE
Expert
CONCISE
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DIRECTING
Expert
DIRECTING
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
CSSBB “Certification Black Six Sigma Black Belt”
Method Corp
Feb 2015

Hobbies and interests

Reading Books, Swimming