Mahsa Rafiei, Business Analyst Team Head

Mahsa Rafiei

Business Analyst Team Head

VeriPark Gulf

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, International Business
الخبرات
5 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 5 أشهر

Business Analyst Team Head في VeriPark Gulf
  • الإمارات العربية المتحدة - دبي
  • مارس 2014 إلى يوليو 2014

- Involved in mentoring the business analysts team and empowering them to carry out business analysis activities for various projects.
- Identifying knowledge gaps in internal employees and business partners regarding company’s products and solutions and organizing training to enrich their knowledge.
- Coordinating with project managers to identify potential resource and skill needs for specific projects.
- Responsible for planning and achieving optimum utilization of resources and effectively scheduling activities.
- Conducting performance counseling and identifying career development needs for current and future skills and knowledge requirements.
- Supporting presales team in responding to requests for proposals and delivering effective presentation of solutions to project stakeholders.
- Providing support to the team members in proposal, project plan, and scope of work and responsibilities preparations.
- Forming excellent customer relations through effective communication and networking skills.

Business Analyst, Presales Consultant في VeriPark Gulf
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2010 إلى فبراير 2014

- Built solid customer relationships through networking and communication.
- Critically evaluated the information from different sources to reconcile conflicts and convert requirements into solutions.
- Organized and conducted training programs for the internal employees and business partners to enrich their knowledge of the company’s products and solutions.
- Studied and analyzed market trends, suggested modifications and development needs in the company’s solutions in line with trends.
- Actively involved in pre-sales activities by responding to requests for proposals and demonstrating company solutions to clients and project stakeholders.
- Conducted workshops with clients to better understand their business needs and recommended solutions to optimize and automate their business processes.
- Prepared proposals and project plans in conjunction with project management and sales teams.

Assistant Project Manager في VeriPark Gulf
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2008 إلى يناير 2010

- Responsible for formulating, organizing and distributing project plans, minutes of meetings and status reports in a timely manner on effective and easily understood formats.
- Conducted detailed workshops for project stakeholders and end users to identify their business and software needs.
- Recognized business needs, translated these into system requirements, and developed solutions.
- Elicited requirements, compiled data, and critically evaluated the information from different sources to reconcile conflicts and convert requirements into details.
- Enhanced efficiency by ensuring quality and delivering thorough artifacts such as screen designs, use cases, business requirements, and functional specifications documents.
- Carried our software testing to ensure full efficiency and achievement of technical ability.

Business Analyst Internship في Dubai Bank
  • الإمارات العربية المتحدة - دبي
  • يونيو 2008 إلى سبتمبر 2008

• Entrusted to carry out analysis, functional design, and testing of the software to ensure full efficiency and achievement of technical ability.
• Creatively prepared, organized and distributed project plans, minutes of meetings, and status reports in a timely manner and effective format.
• Confidently delivered effective and concise presentations to managers proving technical, analytical and organizational skills.

الخلفية التعليمية

ماجستير, International Business
  • في University of Wollongong in Dubai
  • ديسمبر 2015
ماجستير, Financial Computing
  • في University College London
  • أغسطس 2008

Modules include: Financial Business Analysis and Project Management, Financial Information Systems, Database System, Communications and Networks, Software Engineering Dissertation Project: Industrial Placement - Loan Origination System Project Business Analysis of a system to automate the workflow of application processes of a bank

بكالوريوس, ICT in Business Environment
  • في Queen Mary University of London
  • يوليو 2007

Final Year Project: Mobile VoIP – A Converged Solution to Businesses. Research in the use of Mobile VoIP services and its advantages for businesses and individuals.

Specialties & Skills

Business Consultancy
Quality Management
Relationship Management
business research
Business Analysis

اللغات

الانجليزية
متمرّس
الفارسية
متمرّس
العربية
متوسط
الفرنسية
مبتدئ