Mahsa Rafiei, Business Analyst Team Head

Mahsa Rafiei

Business Analyst Team Head

VeriPark Gulf

Location
United Arab Emirates - Dubai
Education
Master's degree, International Business
Experience
5 years, 5 Months

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Work Experience

Total years of experience :5 years, 5 Months

Business Analyst Team Head at VeriPark Gulf
  • United Arab Emirates - Dubai
  • March 2014 to July 2014

- Involved in mentoring the business analysts team and empowering them to carry out business analysis activities for various projects.
- Identifying knowledge gaps in internal employees and business partners regarding company’s products and solutions and organizing training to enrich their knowledge.
- Coordinating with project managers to identify potential resource and skill needs for specific projects.
- Responsible for planning and achieving optimum utilization of resources and effectively scheduling activities.
- Conducting performance counseling and identifying career development needs for current and future skills and knowledge requirements.
- Supporting presales team in responding to requests for proposals and delivering effective presentation of solutions to project stakeholders.
- Providing support to the team members in proposal, project plan, and scope of work and responsibilities preparations.
- Forming excellent customer relations through effective communication and networking skills.

Business Analyst, Presales Consultant at VeriPark Gulf
  • United Arab Emirates - Dubai
  • November 2010 to February 2014

- Built solid customer relationships through networking and communication.
- Critically evaluated the information from different sources to reconcile conflicts and convert requirements into solutions.
- Organized and conducted training programs for the internal employees and business partners to enrich their knowledge of the company’s products and solutions.
- Studied and analyzed market trends, suggested modifications and development needs in the company’s solutions in line with trends.
- Actively involved in pre-sales activities by responding to requests for proposals and demonstrating company solutions to clients and project stakeholders.
- Conducted workshops with clients to better understand their business needs and recommended solutions to optimize and automate their business processes.
- Prepared proposals and project plans in conjunction with project management and sales teams.

Assistant Project Manager at VeriPark Gulf
  • United Arab Emirates - Dubai
  • September 2008 to January 2010

- Responsible for formulating, organizing and distributing project plans, minutes of meetings and status reports in a timely manner on effective and easily understood formats.
- Conducted detailed workshops for project stakeholders and end users to identify their business and software needs.
- Recognized business needs, translated these into system requirements, and developed solutions.
- Elicited requirements, compiled data, and critically evaluated the information from different sources to reconcile conflicts and convert requirements into details.
- Enhanced efficiency by ensuring quality and delivering thorough artifacts such as screen designs, use cases, business requirements, and functional specifications documents.
- Carried our software testing to ensure full efficiency and achievement of technical ability.

Business Analyst Internship at Dubai Bank
  • United Arab Emirates - Dubai
  • June 2008 to September 2008

• Entrusted to carry out analysis, functional design, and testing of the software to ensure full efficiency and achievement of technical ability.
• Creatively prepared, organized and distributed project plans, minutes of meetings, and status reports in a timely manner and effective format.
• Confidently delivered effective and concise presentations to managers proving technical, analytical and organizational skills.

Education

Master's degree, International Business
  • at University of Wollongong in Dubai
  • December 2015
Master's degree, Financial Computing
  • at University College London
  • August 2008

Modules include: Financial Business Analysis and Project Management, Financial Information Systems, Database System, Communications and Networks, Software Engineering Dissertation Project: Industrial Placement - Loan Origination System Project Business Analysis of a system to automate the workflow of application processes of a bank

Bachelor's degree, ICT in Business Environment
  • at Queen Mary University of London
  • July 2007

Final Year Project: Mobile VoIP – A Converged Solution to Businesses. Research in the use of Mobile VoIP services and its advantages for businesses and individuals.

Specialties & Skills

Business Consultancy
Quality Management
Relationship Management
business research
Business Analysis

Languages

English
Expert
Persian
Expert
Arabic
Intermediate
French
Beginner