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Mai Fahad AlJafar AlShammari , MEA HR Services Manager

Mai Fahad AlJafar AlShammari

MEA HR Services Manager ·Mace Consult

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 11 months

MEA HR Services Manager

April 2024 - Present

Mace Consult

Riyadh, Saudi Arabia

April 2024 - Present

Highlight:
➢ Managed HR onboarding, mobilization, and immigration operations as the PMO-aligned HR focal point across strategic
government projects: (Ministry of Sport (MoS) - Diriyah Gate Development Authority (DGDA)-Entertainment Infrastructure Fund
(EIF) - King Salman Park- SEVEN, ROSHN, Qiddiya, and CPPA (Confidential).
➢ Led the transformation of HR mobilization from manual workflows to a standardized, policy-driven model, optimizing
compliance, efficiency, and candidate experience.
➢ Successfully launched and managed the KSA National Graduate Programme, overseeing onboarding and full assimilation of 35
graduate hires across projects.
Responsibilities:
• Manage all HR mobilization, onboarding, and immigration operations in alignment with project plans, workforce needs, and senior
stakeholder expectations.
• Lead resource planning, workforce allocation, and budget management to ensure timely mobilization of project-critical roles while
maintaining compliance with project requirements, labor regulations, and safety standards.
• Develop and implement regional HR strategies across KSA, UAE, and the wider GCC, adapting workflows and tools to local labor
laws and regulatory frameworks.
• Oversee complex immigration processes for expatriate staff, including employment visas, business visas, family permits, and premium
residency arrangements.
• Handle employment contract issuance and compliance audits, ensuring alignment with Qiwa, internal policy, and project deadlines.
• Function as the Single Point of Accountability (SPA) for end-to-end mobilization and onboarding, including accommodation, IT/HR
induction, and cultural integration.
• Facilitate relationships and workflows between new hires, project directors, Talent Acquisition, and HR operations to ensure smooth
onboarding and clear communication channels.
• Resolve high-priority cases related to employee relations, onboarding exceptions, and contractual matters, ensuring compliance with
Saudi labor law.
• Track KPIs and SLAs to measure onboarding effectiveness, candidate satisfaction, and HR operational performance.
• Coach and support team members, while leading escalations and driving continuous improvement initiatives across mobilization and
onboarding processes.
• Lead team development and function as the escalation point for complex mobilization, onboarding, and employee relations issues.
• Manage stakeholder and project relationships, ensuring consistent, high-quality HR service delivery in line with organizational objectives.

Company industry:
Business Consultancy Services
Job role:
Consulting

Resources Mobilization Manager

June 2022 - April 2024

FieldCore, GE company

Khobar, Saudi Arabia

June 2022 - April 2024

Overall responsibility for the successful coordination, planning, management and execution of Resources Mobility and Logistics assigned under Power / Oil & Gas Projects running in Saudi Arabia and Bahrain. Detect unstated assumptions and resolve conflicts. Mobilizing the right skilled Resources to the Projects on timely manner and support accountability of transparent contribution management.

Company industry:
Technical Maintenance & Repair
Job role:
Support Services

Regional Resources Operations Specialist

April 2018 - December 2021

FieldCore, a GE Company

Khobar, Saudi Arabia

April 2018 - December 2021

Assist the Resource Mobilization Manager on site Mobility and Logistics requirements (flight, hotel, car reservations, etc.)
• Supporting field staff with any queries related to jobs, Immigration and HR issues, travel requirements, new systems.
• Liaising with other Field Service Coordinators worldwide daily.
• Participating in boardwalk calls with Service managers, Resource Managers and other Field Service Coordinators.
• Project set ups in internal system for immigration purposes.
• Assisting Service Managers and Resource Managers as and when required in system updates.
• Assisting self-bookers whenever needed (company credit card not working).
• Supporting general office administrative duties as and when required.

Company industry:
Electric Power Production & Transmission
Job role:
Support Services

Production Planner

March 2016 - April 2018

Alpla Middle East Industrial Company

Dammam, Saudi Arabia

March 2016 - April 2018

Customer delivery for 11 machines daily.
Entering the customer return finish goods (CRF) in oracle system after cross checking with the warehouse supervisor & Initiating Sales Order Confirmation (SOC).
Planning the weekly & Monthly Production schedule according to customer requirements.
Creating Job Order, Material Requirements, Move Order in Oracle System to support Production Department with all needed raw material, packaging material & spare part, as per their demand.
Transferring daily finish goods from production inventory to Warehouse inventory.

Company industry:
Industrial Production
Job role:
Manufacturing

Education

Prince Mohammed Bin Fahd University

May 2015

May 2015

Bachelor's degree, Business Administration

Saudi Arabia

Skills

SAP
Expert
SAP
Expert
Data Reporting
Expert
Data Reporting
Expert
Task Management
Expert
Task Management
Expert
Oracle ERP
Expert
Oracle ERP
Expert
Fast Learning
Expert
Fast Learning
Expert
fast learning, multi-tasking
Expert
fast learning, multi-tasking
Expert
Oracle
Expert
Oracle
Expert
SAP
Expert
SAP
Expert
Microsoft Office
Expert
Microsoft Office
Expert
negotiation
Intermediate
negotiation
Intermediate
logistics
Intermediate
logistics
Intermediate
operation
Expert
operation
Expert
Human Resources
Expert
Human Resources
Expert
HR Business Partnering
Expert
HR Business Partnering
Expert
HR Strategy
Expert
HR Strategy
Expert
Employee Relations
Expert
Employee Relations
Expert
Data Reporting
Expert
Data Reporting
Expert
Task Management
Expert
Task Management
Expert
Oracle ERP
Expert
Oracle ERP
Expert
Fast Learning
Expert
Fast Learning
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Project Management Proffessional -PMP ®
Dec 2020