Mai Fairooz, Prime Executive (Civilian)

Mai Fairooz

Prime Executive (Civilian)

Dubai Police

Location
United Arab Emirates - Dubai
Education
Master's degree, Innovation and Change Management
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

Prime Executive (Civilian) at Dubai Police
  • United Arab Emirates - Dubai
  • My current job since June 2019

1. Participated in establishing Marketing section in the department.
2. Planning marketing campaigns.
3. Execution of marketing campaigns.
4. Ensure that Dubai Polies strategic messages are well maintained and included in all
communications.
5. Coordinating with marketing agencies for marketing requirements.
6. Updating all Dubai Police marketing materials materials.
7. Supervising graphic designers.
8. Revising artworks, designs and creating contents.
9. Following up with departments media, marketing and training requirements.
10. Supporting events with marketing ideas.

Senior Officer at Dubai Culture and Arts Authority
  • United Arab Emirates - Dubai
  • March 2017 to May 2019

1) Ensure that DCAA strategic messages are maintained in all activities.
2) Participating in the implementation of the executive, operational plan, programs and projects of the Marketing and PR Section.
3) Coordinating with the PR agencies for media coverage.
4) Updating all DCAA media materials.
5) Revising English and Arabic contents.
6) Managing press releases requests from other departments.
7) Coordinating, following up with media trainings for the authority official speakers with PR agencies.
8) Working on the department KPIs.
9) Member of CSR committee; representing marketing and PR section and managing all requirements.
10) Excellence ambassador.

Senior Executive Customer Services at Dubai Taxi Corp. - RTA
  • United Arab Emirates - Dubai
  • December 2015 to February 2016

Description:
1) Managing the planning and development team.
2) Creating new processes in Customer Services section.
3) Managing events & accounts team.
4) Preparing complaints reports for the senior management.
5) Member of Happiness Committee.

Senior Marketing Officer at Sharjah Islamic Bank
  • United Arab Emirates - Sharjah
  • November 2009 to November 2015

1) Put and implement the marketing strategies for wealth management.
2) Arranging VIP centers openings and organizing events.
3) Take responsibilities for marketing campaigns.
4) Choosing, ordering, arranging and delivering VIP gifts.
5) Maintain connection with external and internal suppliers.
6) Assisting in commissioning and delivery of marketing materials.
7) Co-operating with Marketing and Business Development Department.
8) Branding and designing brochures, forms and advertisements.
9) Providing financial reports to the finance division.

Customer Services + sales at IKEA-Al Futtaim Trading Company
  • United Arab Emirates - Dubai
  • October 2007 to February 2008

1)Information desk and Exchange and refund
2)Home delivery and Merchandise pick up
3)Sales assistant

Education

Master's degree, Innovation and Change Management
  • at Hamdan Smart University
  • June 2014
Bachelor's degree, Bachelor of Marketing
  • at Zayed University, Collage of Business
  • June 2009

Specialties & Skills

Adobe Photoshop
Organizational Skills
Computer Skills
Communicator
computer skills
Communication
Customer Service

Languages

English
Expert

Training and Certifications

Negotiation Skills (Certificate)
Date Attended:
February 2013
Valid Until:
February 2013

Hobbies

  • Travelling, Designing
    Participated in Zayed University Carnival as an entrepreneur/designer and rewarded by HH Sheikh Mohammed Bin Rashid(2008). Interviwed by Al Ettihad newspaper.