Executive Assistant at Sidra Medicine
Sidra Medicine
Total years of experience :17 years, 3 Months
Sidra Medicine(16th July 2017 till present )
Personal Assistant - for Chief Division Allergy and Immunology, Director of Operations - Department of Pediatrics, Manager of Operations - Pulmonology & Sleep Medicine, Division Chief, Pediatric Pulmonology .
& Personal Assistant to Chair of Education :
• To manage the Chief’s agenda, meetings, and day to day schedules.
• To arrange for meetings and book them on the Calendar.
• Follow up with the team for any IT issues, or any service issues facing the Chief or any Physician in the division.
• Following up with the HR team, for any requirements for the divisions.
• Meeting and greeting any visitors, or any staff who have any meetings with them.
• Meeting and greeting any new candidates and new joiners under all the divisions that I’m handling.
• Managing any administrative day - to - day duties.
• Maintain complete confidentiality with all documents.
• Adhere to all the policies and procedures.
• Provide excellent customer service and handle customer querries
• Handle phone calls, respond to emails and meet customers when PCM /PRMs are away /busy
• Help the customers with their basic banking requirements related to all bank products and services and achieve targets set for cross sell.
• Provide customers with account /credit card statements as requested.
• To be conversant with policies and procedures and all subsequent updates related to RBWM
• perform relief for Premier Relationship Managers as per management requirement
• To maintain HSBC Internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
B.SC in Computer Science /Financial Banking
