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Majd Mousa, Lead Consultant

Majd Mousa

Lead Consultant·Index Infotech

United Arab Emirates

Bachelor's degree, Management Information System

Work experience

Total years of experience: 15 years, 9 months

Lead Consultant

November 2016 - Present

Index Infotech

Dubai, United Arab Emirates

November 2016 - Present

• Help clients through their digital transformation.
• Project Estimation, Timeline and Pricing.
• Build and productize vertical solutions on top of the ERP system.
• Building the sales pipeline through following a consultative selling approach.
• Manage RFP's, proposals preparation and Pre-Sales demos.
• Lead the Requirements Gathering, Gap Analysis and Solution Design.
• Drive the implementation milestones sign off and project closure.
• Manage projects including resources, expectations, and timeline.
• Identify Requirements, System Design and Testing.
• Manage the Products Integration and System Upgrade.
• Ensure the customer satisfactory through communicating deliverables with Professional Services and PMO’s.

ERP Projects: Equatorial Coca-Cola Bottling Company • Al Naboodah Group Enterprise • Exeed Industries • Exeed Precast • DNO • Strategic Marketing and Exhibition • Marwa Marble • PharmaLink • Western Furniture

Company industry:
Business Consultancy Services
Job role:
Consulting

ERP Consultant

May 2013 - November 2016

ELTETE Middle East

Dubai, United Arab Emirates

May 2013 - November 2016

Worked as an internal project manager and super user on Epicor ERP, joined after the implementation was identified as failed, and managed to drive the full re-implementation into a success story with a stable environment

• Raising system reliability by managing data quality and workflows.
• Implementing operational change management and lean management.
• Supervise project success, and user change management.
• Cost controller over full operational cycle, and active part of the pricing committee.
• Create process improvements for manufacturing, finance and logistics cycles.
• Conduct system audits to ensure the effective and efficient use.
• Build KPI’s and reporting system, provide status updates to the management.
• Led the implementation of Salesforce CRM

Company industry:
Industrial Production
Job role:
Information Technology

Associate ERP Consultant

February 2011 - May 2013

Business Consult

Amman, Jordan

February 2011 - May 2013

• Configure and test Epicor ERP.
• Provide Epicor ERP training to end users.
• Support consultant on iScala ERP for more than 10 clients concurrently.

Projects:
• Capital Hills Communication
• Zad Catering Services
• Al-Faiha Co.
• Saudi American Glass

Company industry:
IT Services
Job role:
Information Technology

Internship

August 2010 - December 2010

Sermon Business Solutions

Amman, Jordan

August 2010 - December 2010

Had a training on Microsoft Dynamics Axapta on finance and logistics modules.

Company industry:
Software Development
Job role:
Information Technology

Education

The Hashemite University

January 2011

January 2011

Bachelor's degree, Management Information System

Jordan

GPA (point): 2.67 out of 4

GPA (point): 2.67 out of 4

Modules include: Managerial Accounting; Cost Accounting; Firms Accounting (Arabic language); Intermediate Accounting; AIS; MIS; Organization Theory; Strategic Management; Database; Object Oriented.
View attachment

Skills

ERP
Expert
ERP
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Epicor
Expert
Epicor
Expert
Project Life Cycle Management
Expert
Project Life Cycle Management
Expert
MS-SQL
Intermediate
MS-SQL
Intermediate
Cost Control Management
Expert
Cost Control Management
Expert
MS-Excel
Intermediate
MS-Excel
Intermediate
Project Management
Expert
Project Management
Expert
Strong Accounting Background
Expert
Strong Accounting Background
Expert
Lean Manufacturing
Intermediate
Lean Manufacturing
Intermediate
Change Management
Expert
Change Management
Expert
Discrete and Process Manufacturing
Expert
Discrete and Process Manufacturing
Expert
ERP
Expert
ERP
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Epicor
Expert
Epicor
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Epicor ERP – Financials Level 3
Epicor ERP – Financials Level 2
Epicor ERP – Financials Level 1