Majdi Baidas

• Managing Key accounts of Kuwaiti Public Sector, includes but not limited to MOI, KNPC, MOJ, MPW, Kuwait Airways, Ministry of Awqaf & Islamic Affairs, Zakat House, Civil Service Commission (CSC), Central Agency for Information (CAIT), and PAAET.
• Developing new business relationships and maintaining existing and new clients that have significant strategic importance to the Company, and in an attempt encouraging them to increase their current spending.
• Cooperate with the company's internal resources (Product Managers) and lead the team to work with our clients to help them in writing tenders (RFP’s) and technical specifications according to their needs, taking into consideration; the best decisions for the clients and for the company’s interest in hand.
• Positioning the Company within highest level of assigned accounts and maintain executive level relationships.
• Develop written proposals, offerings, quotes and competitive tenders.
• Provide input into product design where goods or services must be tailored to customers’ needs.
• Consult with customers after sale / signed contracts to resolve problems and to provide ongoing support.
• Present to existing customers the benefits and values of new solutions that are on offer to improve revenue targets.
• Follow-up on more complex queries with appropriate operational staff and ensure the potential customer is provided with the information as soon as possible.
• Attaining targeted sales goals and performance through the effective management of resources.
• Set accounts strategies and formulate an accounts plan for all major accounts with clear objectives, actions, owners and sales targets.
• Effectively manage any special deals to ensure that they are fully authorized without exception or ambiguity, and that they are accurately documented both internally and externally.
• Responsible for the design and implementation of the short and long term Strategic Sales Plan ultimately approved by higher managements.

• Played pivotal role in acquisition and maintenance of key accounts worth in excess of 2 million Kuwaiti Dinars.
• Helped significantly reduce the churn rate and increase annual revenues by 25% per annum year on year.
• Oversaw the most vital accounts across myriad of Kuwaiti governmental sectors including but not limited to MOI, KNPC, MPW, Kuwait Airways, Ministry of Awqaf & Islamic Affairs, Zakat House and PAAET.
• Developed and maintained long- term relationship with key customers and VIPs across the country and business sectors/segments.
• Identified the key decision makers and influencers at all levels of customer’s organization, build a strong relationship with them to exploit myriad of lucrative business opportunities, highly beneficial for shareholders.
• Rapidly built and qualified sales pipeline thought internal lead generation and prospecting within assigned accounts.
• Built a wide awareness of the company’s capabilities throughout the key accounts and vast personal relations.
• Understand the clients’ business needs & requirements in order to maintain on our business relations.
• Handled the key accounts in a professional manner on a day by day basis.
• Demonstrated communications strengthening and resolving customer concerns and issues.

• Successfully increased our volume of business with Saudi Aramco from 2000 room nights ($ 340, 000) in 2002, up to 30, 000 room nights ($ 5, 400, 000) at the end of 2004, and by this we reached a share of %70 of the market with this account.
• Participated in the strategic planning, development and management of worldwide product introduction. Responsibilities include market positioning, product sales, customer service, sales forecasting and key account management.
• Directed marketing and sales activities in the Eastern Province of Saudi Arabia, and developed clients’ relationships, to achieve company’s short, medium and long term objectives.
• Personally managed two of Marriott top accounts in the GCC Region, Saudi Aramco and Qatar Petroleum; including their Subsidiaries worldwide. Additionally, I also managed accounts of well-known national and international organizations in the Eastern Province of Saudi Arabia, understanding their lodging needs, offering them travel solutions, and negotiating special corporate rate agreements on their behalf with Marriott international hotels at frequent destinations, to help optimize their travel budgets.
• Developed practical short and long-term marketing analysis and strategies.
• Promoted and created awareness of our Marriott International Hotels and Fourteen Brands worldwide.
• Identified market and business opportunities for further business development, including qualifying new clients to achieve our corporate objectives of growth and our local marketing plan.
• Building a worldwide team of members from selected Marriott hotels to share information and cooperate in order to increase productivity.
• Developed and motivated staff to enable them to build up effective networks, cultivate and manage clients’ relationships and represent the company to maximum advantage.

• Successfully increased monthly sales from SR 10, 000 in 2001, up to SR 600, 000 in 2002.
• Planned, developed and managed business development procedures and customer management programs. Responsibilities include competitive product positioning, account management, new product launch, and coordination of all technical support functions for key account base.
• Directed marketing and sales activates in the Western Region of Saudi Arabia.
• Identified market and business opportunities for further business development and the introduction of new products to meet client needs.
• Assessed the company exclusive distribution agency agreements, and established channels of communication with agents, and recommending ways and new methods to expand and improve the distribution networks. Also prepared contingency plans and techniques for distribution outlets.
• Prepared the necessary presentations and briefings to corporate clients, and remained fully aware of the social, cultural and political aspects of potential markets, by raising clients’ awareness of new products.
• Planned, managed and monitored the activities of the sales team in order to achieve company’s short, medium and long term objectives.
• Hired, trained, developed and motivated the sales team to enable them to develop effective networks, cultivate and manage client relationships and represent the company to maximum advantage.
• Participated in the over-view of commercial leaflets designs and general marketing materials.

• Promoted the company and its products in the Western Region.
• Managed successful market surveys and tested to evaluate product potential.
• Developed and executed effective promotions of product lines to help realize sales targets.
• Educated clients and communicated product knowledge to the market.
• Developed marketing plans, and directing their execution.

• Marketing Supervisor with duties of Marketing and Sales Manager.
• Developed and implemented marketing strategies, and sales tactics.
• Worked on marketing research studies for future projects, market analysis, and pricing.
• Sales of chalets and memberships for the recreation facilities and rental of cabins.
• Trained the sales team, and solved problems confronting sales representatives.
• Worked on advertising and sales promotions including designing and publishing press ads, TV and radio campaigns, direct mail, public relations, road signs, arranging seminars, and giving press releases.
• Created innovative, distinctive and successful direct mail, telemarketing, advertising, promotion and business development campaigns.
• Designed flyers and brochures as part of promotions for conventions and arranged for trade shows, and handled other promotional work as assigned.
• Promoted, organized and supervised special events in the resort facilities i.e., clubhouses and restaurant.
• Organized and implemented sales seminars in different cities of Saudi Arabia.
• Achieved short and long-term goals and met deadlines.

• Developed and supervised implementation of marketing plans.
• Supervised and trained marketing assistants.
• Reported to top management on weekly, monthly and quarterly basis outlining actual versus projected numbers.

• Participated in all decision-making regarding annual targets, marketing plans and sales tactics.
• Selected and trained sales representatives and directed other activities.

• Founded and managed all the aspects of the business including business and marketing planning and execution, hiring, training, fostering the growth of business through exceptional personal contacts and experience.

• Founded and managed all the aspects of the business including business and marketing planning and execution, hiring, training, fostering the growth of business through exceptional personal contacts and experience.

A Health and Fitness Club designed to promote fitness, healthy eating, and overall well-being.
• Founded and managed all the aspects of the business including business and marketing planning and execution, hiring, training, fostering the growth of business through exceptional personal contacts and experience.