Sr. Enterprise Relationship Manager
Bayt.com
Total years of experience :14 years, 11 Months
*Initiate and develop a strong relationship with assigned verified lead list of companies and clients.
* Provide professional support and advice on recruitment for the top 100 leading Enterprise clients in Eastern Province.
* Advise HR/Recruitment managers on best practice recruitment (head hunting, international online recruitment, job fairs etc) and selection.
* Monitor current manpower global trends to better decide on effective recruitment tools.
* Develop creative recruitment solutions in a consultative manner especially when a client is experiencing difficulties in attracting the appropriate level and quality of staff.
* Managing manpower requirements for newly acquired clients and ensures necessary resourcing.
* Expand the enterprise client database through market research and prospecting.
* Expand market share by acquiring enterprise companies that have no significant revenue expenditure with Bayt.com.
• Responsible for managing, maintaining a long term relationship with the key accounts and maximizing potential sales opportunities with top clients.
• Constantly innovate ways to balance sales opportunities, client management and new customers on boarding responsibilities
• Presenting and selling our SaaS, Akhtaboot's career sites, Career Connect.
• Meet clients to propose new revenue streams and follow up business.
• Plan and strategize towards achieving the quarterly targets.
• Lead business development operations (prospecting, qualifying and closing)
• Create realistic estimates and projections, which establish a baseline for successful and reliable forecasting.
• Mentoring and conducting internal and on-the-job trainings for a team of 4 and supervising the orientation process of new hires.
• Coach / mentor in the team, sharing the knowledge and experience with others to enable them to achieve their goals.
• Provide performance feedback on a fixed frequent basis for the Recruitment Consultants.
• Allocating new sales leads to each sales team member.
• Together with the Country Manager, we assume responsibility for the overall Sales strategy for the Jordanian market.
• Achieve stated sales quota.
Corporate - VIP Account Manager at Zain
• Account Management
• Deliver proactive account management to a portfolio of key national accounts
• Plan and attend regular update meetings with accounts
• Manage ad-hoc queries and enquiries generated by account portfolio
• Work to deploy agreements and incentives with agents that can shift market
• Liaise with internal departments to ensure rate requests are followed up and required loadings are completed in timeframes acceptable to the client
• Manage external and internal expectations
• Develop new relationships with new clients be they agents or direct consumers
• Manage and organize successful attendance at relevant trade shows and events in order to gather new leads
• Identify and evaluate agents from traditional and online environments
• Contribute to strategic planning in the selection of new business partners
• Pass on leads for business to sales executive where appropriate
• Contribute on a regular basis to internal and external marketing communications
• Develop and manage relationships with key salespeople
• Respond to queries from on specific sales initiatives relevant to their market and clients
Consumer Sales Consultant at Zain Jordan
March 2009 - oct 2013
• Consult with customers to recommend and sell a variety of Company products and services to meet its customers' needs
• Provide Company customers with a positive sales and service experience
• Meet sales quotas and service objectives in a fast paced call center environment.
• Suggest and sell company products and services to reach sales goals.
• Question and listen for clues to identify customer requirements and describe consumer benefits.
• Identify customer communication requirements and suggest satisfying product and service needs.
• Attend customer calls on residence service billing and credit, collections and payment
• Correspond to customers to convey information on service orders, new offerings, rates and other associated matters
• Judge to negotiate customer issues.
• Decide on procedure interpretation and specialized knowledge.
• Discuss with consumers to suggest and sell variety of Zain products and services to meet consumer needs
• Offer Zain consumers with positive sales and service experience
• Discuss with multiple online systems during consumer interactions
Telemarketing Representative at Zain Jordan
September 2008 - march 2009
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade
• Potential customers to purchase a product or service or to make a donation.
• Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to Request donations for charitable causes.
• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Record names, addresses, purchases, and reactions of prospects contacted
• Adjust sales scripts to better target the needs and interests of specific individuals
University of Jordan: Bachelors of economic Majdi Qadri