Business Lead for Networks business under CMT
Accenture
مجموع سنوات الخبرة :23 years, 1 أشهر
Delivering consultancy, advisory, transformation and system integration projects for Telecom Operators. Heading a team of over 25 highly skilled managers and consultants, we managed to boost the business of companies last Etisalat in many areas, namely mobile network modernization, Enterprise business, fiber to the home, and network core modernization
I have worked on creating a strategy department responsible for transforming the Huawei services delivery capabilities. During this I have received the Huawei Credential of Honor as the 2011 consultant, working on the creation of a new department responsible for:
• Delivery strategy and business plan: Guided by the strategy of the company and the GTS sector, responsible to develop for Huawei delivery operations the strategic plans and business plans, provide support to the success of company strategy target, and maintain the continuous development of the delivery business
• Marketing Observations: Responsible for Marketing observation of telecom industry, research on Telecom development tendency, develop delivery competition analyze and strategy management, and provide constructive suggestion for delivery business development.
• Delivery brand creation and promotion: According to the requirement of GTS service brand strategy, in charge of building delivery brand and promotion, organize to draft out delivery competence promotion brochure, improve company delivery brand image.
• Sub- contractor management practices: Responsible for the regional sub-contractor management, participating in the improvements of sub-contractor quality management leading to continuous improvement of customer satisfaction.
I was also the representative of the services strategy in the Project management Steering Committee that convenes bi-weekly, the director for project management summit and the head of the business planning committee.
Heading six sections, Projects deployment, Core and infrastructure deployment, Fiber Network deployment, ISP(Internet services) deployment, Program management office, and commercial control office, thus completing the full technical scope of managing, implementing and controlling of the Etisalat Network in Egypt. During this period I was the sponsor and the head of management for the Ericsson Netwrok Management program, designing the merger of Managed Services teams with the Network Expansion and deployment teams, thus enhancing availability and planned outage times
In addition to my position as Senior manager for Etisalat projects in Egypt and all its ongoing activities, including the Ph4 and Ph5 projects I accepted and successfully implemented the task force of creating a Program Management office (PMO) for all the technical department of Etisalat, taking into its work description a sub-section that manages all the logistics activities of the technical department, all the technical fixed assets, all the technical contracts management, budgeting and cost control, process management as well as vendor/contractor management. Through the PMO I was the head of the steering committee for the Network Optimization Program, and Network Availability Program, following up and creating complete scopes and processes and plans for with the main managed services vendors (Huawei and Ericsson)
Heading all the technical projects of Etisalat - Misr, including planning, execution, controlling and management, as well as rectifications and enhancements, reporting to the CTO. This included the 3 consecutive phases of roll out of the network following the launch (Ph2, Ph3, and Ph4 during which we managed to build over 2050 physical site all around Egypt, covering 93% of the population)
Following the successful launch I have created the quality and control department responsible for controlling of all the procedures of the whole technical activities of Etisalat, including launch testing and quality rectification, vendor acceptance, procurement, vendor management, and assuring the quality of the network and the activities, including financial, technical and managerial control. The three main process groups that I have created during this time were:
1. Network Deployment and Expansions for Vendors
2. Technical Acceptance
3. EOT management ( Interfacing the Establish-Operate-Transfer contracts with the Vendors)
Responsible for the program management for the third license project in Egypt. Controlling and planning the project to launch the network (Phase 1 project, to which we won the best new entrant network in 2007). Reporting to the CTO, the project target was establishing a full operator’s network covering to 75% of the population and technical departments before end of 03/07.
Working as Business Manager for all of Motorola Services Organization business in Qatar. During this period I was the full project owner of the management and enhancement of the Telecom Network (Qtel) in preparation and during the West Asian Olympic 2005, as well as the Asian Olympics 2006 both held in Qatar
In Pararlel to my work as a Program Manager for few of the most important projects in MENA region (Mobily Launch, and Asian Olympics Qtel), I was appointed responsible for establishing new network operations programs in the ME region, through resource management, tools management, cost and control management, procedures importing and customization as well as revenue recognition. I reported to the EMEA Director of Network Operations sitting in UK
Managing, as a program, the plans and activities related to the complete 3 regional launch projects (Qaseem-Aseer-Madinah) of the second operator of GSM in the Saudi Arabia( Mobily), including turnkey projects and a Managed Services contract
Project Manager, Africa to UAE supply chain Project
Managing a recovery project that is planned to recover equipment from a Central Africa, back to UK and then dispatch to UAE for use in another project
• Lead project Manager for the whole Qatar operator(Qtel) projects
• Negotiating a three year contract with Q Tel, and setting the sales deal agreement frame for providing all GSM/GPRS related products.
• Project Manager for Iraq’s Special Project with Atheer.
• Regional responsible for OTC booking ( Motorola’s order to cash tool for product orders)
• TL9000 certification responsible for Motorola’s Qatar project
• Project Management Planning
• Risk Management Planning
• Scheduling and Cost Control
• Contract Management
• Plans Integration
• Projects Follow Ups
Radio Planning Unit in the Technical Department, with emphasis on:
• Radio planning input and analysis
• Site Surveys
• Repeater trials
• Antennas work
• New site drive test and Field test
• Data collection and field design
The Faculty of Engineering in the Lebanese University is the most sought after University in Lebanon due to its long years of strong collaborations with the French Ministry of Education, through sharing professors as well as student exchange and studies. I graduated with the highest graduation project mark in the Universitry History: 90/100. My degree is "Diplôme d'Ingénieur", The degree can be obtained following the French academic system, after five years of engineering studies after the the French "baccalaureat" (High School diploma)