MOTOR CLAIMS - KSA MANAGER
MedGulf
مجموع سنوات الخبرة :19 years, 5 أشهر
Managing the key element of after-sales contact with Motor Insurance customers by ensuring that Claims are resolved fairly, economically and efficiently
Motivating department staff to afford optimum customer service whilst always ensuring that claims are settled in accordance with policy terms and based on the facts of the claim
Seeking constant improvements in claim resolution processes, networks and resources, always aiming to balance the customer experience with the cost of settlement
Keeping up-dated in respect of developments in motor trade standards and specifications, noting new vehicle design and changed repair costs so as to be able to predict their impact on loss ratios
High-lighting for the attention of senior management, sudden and significant changes in loss ratios and particularly dramatically increased loss levels
Aiming to attract maximum recovery costs from liable third parties and from total loss assessments
Handling and managing all the Dept, affairs
Handling and managing all the Dept, affairs
Motor Claims Dept. - All related works
Motor Claims Dept.