PMO Delivery Manager
Monshaat
Total years of experience :15 years, 11 Months
o Build the PMO structure, PM and PMO department processes.
o Raise the PMO Maturity level from level 1 to 3 in P3M3 within 12 month
o Build PMO team and Build the capabilities in the existing team. All PMO team became certified in PMP, Prince2, MSP, P3O or Agile PM.
o Build PMO system on EPM, and build workflows for all PMO processes to be paperless PMO.
o Enhance PMO reporting to be from live Dashboards
o Established and supervise a weekly steering committee for delivery status with Governor and Vice Governors.
o Established and supervise a weekly with all VGs about their delivery status to cover initiatives, Projects, and all pending items.
o Accountable of all project RFP review and assigned as the head of technical evaluation committees for the projects.
o Manage a cross-functional team from Procurement, Communication, Budgeting, Strategy Planning and Performance, Quality and IT. To align the organization, resolve any obstacles facing the project.
o Succeeded in raising the launched services from 30% to more than 90% within 10 months in 2018.
o Work in daily bases with the governor to expedite the problem solving for all delivery obstacles.
o Establish and Lead War Room, build the team, build war room process and routines.
o Established ICU in the war room to give high attention for high impact projects.
o Resolve most of the delivery obstacles, stakeholder’s conflicts in the war room before escalation to the governor.
Participate in Managing Yesser project portfolio in Saudi's National Transformation Program NTP 2.0 for budgeting, create time plans. Identify the pillars and sub objectives across for Saudi E-Government objective. Work with Yesser team to create targeted KPIs and Initiatives based on the gabs analysis. Communicate with stakeholders and government entities to align in the objectives and initiatives.
Managed different projects and programs in the organization
Project: Application Lifecycle Management
Outsourced project to implement a new Software Development Lifecycle (SDLC). Our goal is to change and automate the SDLC process to other processes V-Model and Agile.
We created the templates for each process like BRS, SRS, Architecture Notebook, Project Plan Document and all the new process templates.
In addition, implement comprehensive tools (10 tools) to help in implementing complete ALM solutions.
I Manage the Project from the procurement stage starting from RFI, creating and enhancing the RFP, evaluation proposals, selecting vendor and drafting the contract. Manage project in the implementation phase and supervise it in initiation, planning and design phases. Create Stockholders Register, Project Charter, WBS, Project Plan, Quality Plan, Communication Plan and RAID.
Project: Business Intelligence and Business Insights
Create dashboards and KPIs in the BI (Oracle Business Intelligence) to cascade the Strategy map and the Corporate Balance Score Card to the department level. And we create a KPI for each Employee to be shown to him measuring his performance. And different KPIs for the departments and offices to motivate and increase the performance
Project: Field Inspection
Solution to automate the dispatching for inspection based on location
automatic creation for the inspection after fraud identified. Automatic scheduling, help inspector to perform all their work from tablets, from scanning, e-signature and filling inspection forms without any paper work.
Project: E-Inspection
In House Project aims to crowd source the violation to the insurance system. We allow the contributors to report the violation online. Then, based on algorithm we might apply violation after sending it to the employer for his confirmation and in complex situation, we assign it to one of our inspector.
The goal from this project is to minimize the number of violations
I Managed the Project in Analysis, Design, Implementation, Testing and Release phases.
Project: Advanced Analytics and Data Management
Data Quality and data governance, fraud management solution and analytics center of excellence.
Managed the Project from the procurement stage starting from RFI, creating, enhancing, and publishing the RFP. Created Project Plan for procurement stage, contact with vendors and conducting workshops.
Aamaly Program:
Integrate all GOSI’s application and create a dashboard to have portlets from each system. Moreover, implement a single sign Solution for our different applications and make them accessible from this portal. Apply SSO to our legacy systems to make it authenticate using Oracle Access Manager (OAM). Implement and configure a unified repository to control and store variant types of documents. Create a workflow for policy and role documents, electronic signature with advanced content management system features. We restructure GOSI Policies to be advanced and enhance information architecture.
(Aug 2009 - Nov 2013) Developer & System Analysis:
Work as Core ERP and Middleware Product owner, Responsible of the middleware and core systems of the ERP solution the organization. In addition to the integration between the ERP and the different modules.
In addition to the development of the ERP using the enterprise technologies like EJB, JMS, Entities, JPA and SMPP protocol.
Involved in all phases of the software development cycle starting with requirements gathering and analysis and including development, integration, deployment and support.
Manage the upgrade for the environment to be cloud ready, by upgrading the middleware, the ERP code, deployment, Java virtual machine. So GOSI moved from the dedicated environment to be fully Cloud ready environment.
Integration Projects with Government and Third parties
Manage multiple projects to Integrate with government and third parties like NIC, Sadad, Yesser.
I work as part time developer during my study in the university, I worked on:
1-Developing and analyzing LMS (JUSUR).
2-Developing CMS and News system.
Bachelor Degree in Computer Science from College of Computer Science and Information, King Saud University.