Senior IT officer
Imtiaz Super Market
Total years of experience :15 years, 3 Months
Senior IT officer Imtiaz Super Market (June-2022 to Till)
• Outlook configuration and resolving Email related issue.
• Troubleshooting over the emails including top management Support.
• IP Configuration Cisco IP phones and web configuration.
• Working experience on IT Inventory and update stock as per requirement.
• Installing and configuring computer hardware, operating systems, and
applications and troubleshooting network problems according to SLA.
• Domain connectivity with systems.
• Installation / reinstallation of Windows image on a computers and Laptops.
• Managing Domain Name System (DNS) for Active Directory.
• Troubleshooting the issues related to Switches and wireless Access Point.
• Installing, supporting and maintaining new hardware and software infrastructure.
• Setting up user accounts, permissions and passwords.
• Resolve network layer 2 issues, Forward network level 3 issues and other issues to
regional supervisor, IN ORDER TO ensure proper working of equipment.
• Monitor complete inventory of Network hardware, cabling and power diagrams,
Trace and record power supply mechanism of site equipment's, Update.
• Good experience on Office 365.
Network Administrator in
STYLE STYROFOAM IND (Jan-2022 to June-2022)
• Hands on experience on Server 2012 R2 and
2008 installation and configuration.
• Hands on experience on cPanel managing users
Email Address and creating emails
for new joiners all services.
• Troubleshooting over the emails including top
management Support.
• Installing and configuring computer hardware,
operating systems, and
applications and troubleshooting network
problems according to SLA.
• Domain connectivity with systems.
• Installation / reinstallation of Windows image on
a computers and Laptops.
• Managing Domain Name System (DNS) for Active
Directory.
• Resolving issue through Remote access (RDC).
• Troubleshooting the issues related to Switches
and wireless Access Point.
• Creating new ID for new joiner and managing all
user through server.
• Installing, supporting and maintaining new
hardware and software infrastructure.
• Setting up user accounts, permissions and
passwords.
• Resolve network layer 2 issues, Forward network
level 3 issues and other issues to
regional supervisor, IN ORDER TO ensure proper
working of equipment.
• Monitor complete inventory of Network
hardware, cabling and power diagrams,
Trace and record power supply mechanism of site
equipment's, Update.
• Outlook configuration and resolving Email
related issue.
• Good experience on Office 365.
Hands on experience on Server 2012 R2 and 2008 installation and configuration.
Troubleshooting over the emails including top management Support.
Installing and configuring computer hardware, operating systems, and
applications and troubleshooting network problems according to SLA.
Domain connectivity with systems.
Installation / reinstallation of Windows image on a computers and Laptops.
Remote servers & Users (Lahore and Islamabad).
Managing Domain Name System (DNS) for Active Directory.
Resolving issue through Remote access (RDC).
Troubleshooting the issues related to Switches and wireless Access Point.
Hands on experience on MDaemon webmail and monthly activation.
Creating new ID for new joiner and managing all user through server.
Hands on experience on Buzy Server (Sales force server) and looking the server issues on
daily bases.
Supporting on VPN server from server to end point user.
Installing, supporting and maintaining new hardware and software infrastructure.
Setting up user accounts, permissions and passwords.
Resolve network layer 2 issues, Forward network level 3 issues and other issues to
regional supervisor, IN ORDER TO ensure proper working of equipment.
Monitor complete inventory of Network hardware, cabling and power diagrams,
Trace and record power supply mechanism of site equipment's, Update.
Outlook configuration and resolving Email related issue.
Good experience on Office 365.
Troubleshooting over than 100 tickets including top management Support.
Installing and configuring computer hardware, operating systems, applications
and troubleshooting network problems according to SLA.
SCCM server connectivity.
Working through PBS (POST BUILD SCRIPT).
Installation / reinstallation of ABB Windows BCE image on a computer.
Remote servers & Users (Lahore, Karachi and Islamabad).
Cisco IP Phone related issues, troubleshooting.
Managing Stock data base on BarScan on daily basses.
Managing Domain Name System (DNS) for Active Directory.
Resolving issue through Remote access (RDC).
Troubleshooting the issues related to Switches and wireless Access Point.
Deploy email, anti-spam and virus protection.
Installing, supporting and maintaining new hardware and software infrastructure.
Setting up user accounts, permissions and passwords.
Resolve network layer 2 issues, Forward network level 3 issues and other issues to
regional supervisor, IN ORDER TO ensure proper working of equipment.
Monitor complete inventory of Network hardware, cabling and power diagrams,
Trace and record power supply mechanism of site equipment's, Update.
Outlook configuration and resolving Email related issue.
Working on Lync related issues.
Good experience on Office 365.
Desktop related issues involving Software & Hardware installation, configuring,
troubleshooting.
Managing Domain Name System (DNS) for Active Directory.
Creating and maintaining Active Directory objects.
Design and Implementation of Backup/Network security plans & Strategies.
Scheduled advance and last-minute bookings
Managed passenger database
Monitored airline schedules and posted updates on airline website
Issued personal business and corporate bookings
Developed and implemented promotional strategies to boost airline bookings
Consistently offered a high level of customer service
Worked to resolved passenger booking issues
Handled internal and external communications
Desktop related issues involving Software & Hardware installation, configuring, troubleshooting.
•Managing Domain Name System (DNS) for Active Directory.
•Creating and maintaining Active Directory objects.
•Design and Implementation of Backup/Network security plans & Strategies.
•Manage and troubleshoot the Citrix Server and CSP daily routine issues.
•Troubleshooting the issues related to Switches and wireless Access Point.
•Deploy email, anti-spam and virus protection.
•Installing, supporting and maintaining new hardware and software infrastructure.
•Setting up user accounts, permissions and passwords.
• Resolve network layer 2 issues, Forward network level 3 issues and other issues to regional supervisor, IN ORDER TO ensure proper working of equipment.
•Monitor complete inventory of Network hardware, cabling and power diagrams, Trace and record power supply mechanism of site equipment's, Update.
•Working experience
Working experience as a Computer Operator and Computer lab maintainer in
ILMOHUNAR FOUNDATION PUNJAB.
Assistant Hardware Maintenance & Network Computer Trade in
Punjab Vocational training institute Lahore.
Assistant Hardware Maintenance & Network Computer Trade in
Punjab Vocational training institute Lahore.
Faculty of Computer Science.