Makram El Mdoukhi, Safety and security manager

Makram El Mdoukhi

Safety and security manager

"Ooredoo TUNISIA"

Location
Tunisia - Tunis
Education
Master's degree, Captains courses (company commander)
Experience
26 years, 2 Months

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Work Experience

Total years of experience :26 years, 2 Months

Safety and security manager at "Ooredoo TUNISIA"
  • Tunisia - Tunis
  • My current job since July 2006

As a safety and security manager in Ooredoo Tunisia I assure personals and company assets.
Our buildings are considered "ERP" (establishment receiving public) we have 1, 500 employees and a huge number of visitors and customers daily basis.
I manage a team of 05 experts in safety and security, a control and monitoring security center, reception service, a standard and a 205 security guards deployed over the whole country.
My main missions are:
- Safeguard and ensure lives of people (staff, visitors and clients).
- Protect the entire infrastructure of the establishment (administrative offices, technical facilities, deposits, customer spaces, parking ...) against accident, theft, assault, fraud, fire, explosions, terrorism, damage or loss.
To achieve these goals I make the following tasks:
- Development and updating of the studies necessary in terms of risk and safety.
- Periodic internal safety audits.
- Proposal for corrective measures and appropriate recommendations if necessary.
- Supervision of sites through visits or regular checks by remote electronic means.
- The supervision of security officers working on our sites.
- Continuous training and awareness of personals.
- Establishment of a first intervention team available 24/7 that provides immediate intervention in case of fire.
- Periodic maintenance of security equipment (detection, manual fire extinguishers, automatic extinguishing)
- Conduct all investigations in cases of fraud, theft, loss, damage, assaults and accidents at work.
- Represent our establishment with local authorities (police, civil defense, municipality ...)

Preview achievements:
In previous years, safety and security service of Ooredoo Tunisia assured several achievements that have spared the personal and the enterprise infrastructure many damages:
The main achievements are:
- The establishment of a control room and monitoring security center that supervises all company sites and coordination with all stakeholders.
- The implementation of security procedures such as procedure for access to different buildings and company premises, crisis and emergency situations management procedures, evacuation procedure of different buildings in case of alert and evacuation procedures of expatriates outside the country in case of emergency.
- Continuous training of security personnel.
- Several drills face emergencies such an alert bomb, fire and natural disasters.
- Evacuation exercises of expatriates to airports.
- The establishment of an information network which enables risk anticipation.
- Managing the period of the revolution in Tunisia, which was characterized by a climate of lawlessness of a deterioration of the security situation.
- Increasing the level of responsiveness to emergencies

Security chief of the hostelry complex "Les Quatre Saisons Djerba" at French company “FRAM".
  • Tunisia
  • September 2005 to June 2006

As a security chief of the hostelry complex "Les Quatre Saisons Djerba" i was charged of securité and safety of 3 hotels belongs to the hostelry French company “FRAM”.
I was responsible of :
- Prevention against risks (terrorism, theft, fire)
- Persons and properties protection (employees, technical buildings).
- Personnel training in the security field.

Instructor at Tunisian army "the school of non-commissioned officer"
  • Tunisia - Bizerte
  • January 2004 to November 2004

I was instructor at the school of non-commissioned officer

Instructor at Tunisian army "Military academy"
  • Tunisia - Hammamet
  • January 2003 to December 2003

I was Instructor at the Military academy

Officer charged of security at Tunisian army "Special forces battalion"
  • Tunisia - Bizerte
  • March 2000 to December 2002

As an officer charged of security i was responsible of :
- Rules application
-Prevention against risks: terrorism, theft, fire, complicity actions, works accidents.

training Section chief at Tunisian army "CSF (Training center of special forces)"
  • Tunisia - Bizerte
  • August 1998 to April 2000

I was responsible of :
- Execution of trainings programs.
- training of the new specials forces members.

Intervention element chief at Tunisian army "Special Forces battalion"
  • Tunisia - Bizerte
  • June 1997 to July 1998

As an intervention element chief, I managed an anti-terrorism group composed of professionals special forces elements to intervened rapidly (Quick reaction force) against enemy (terrorism).

Education

Master's degree, Captains courses (company commander)
  • at Scholl of arms application
  • February 2003
Master's degree, Infantry platoon lieder
  • at Scholl of arms application
  • May 1997
Diploma, Second lieutenant : column chief all arms
  • at Military academy
  • June 1996
Diploma, First cycle Law
  • at Preparatory school to military academies
  • July 1994

Specialties & Skills

Personality
Creative Skills
Security normalization
Prevention against risks
Personnel training in the security field
First-aid practice
Organization and communication
MS Word, Excel, Power Point.
English
Close personal security
Manipulation of techniques and material related to security
Responsibility
Management
Leadership.

Languages

Arabic
Expert
French
Expert
English
Expert
Spanish
Beginner

Training and Certifications

Parachutist (Training)
Training Institute:
CSF (Training center of special forces)
Date Attended:
April 1995
Combat swimmer (Training)
Training Institute:
CSF (Training center of special forces)
Date Attended:
September 1997
Special forces (Training)
Training Institute:
TCSF (Training center of special forces)
Date Attended:
February 1998
Quick reaction force (Training)
Training Institute:
Cross training with american special forces
Date Attended:
July 1998
SPECIAL OPERATIONS CAPABLE (Special Operations Command) (Training)
Training Institute:
Bilateral training with american special forces
Date Attended:
March 2001
Fire Safety (European technical diploma) (Training)
Training Institute:
CNPP
Date Attended:
December 2006
Fire Fighting (Training)
Training Institute:
Fire Safety Mobile Training Center
Date Attended:
May 2007
Stress management (Training)
Training Institute:
Ariane Management & RH
Date Attended:
December 2008
First aid (Training)
Training Institute:
Prévention Plus Formation
Date Attended:
July 2009
Conduct and safety of 4wd car (Training)
Training Institute:
Al Imtiez
Date Attended:
March 2009
ISO 14001 (Training)
Training Institute:
RB Conseil
Date Attended:
April 2011
First Aid Team (Training)
Training Institute:
Prévention Plus Formation
Date Attended:
April 2011
Emotional intelligence (Training)
Training Institute:
Coaching life
Date Attended:
June 2011
Crewmember of first Intervention (Training)
Training Institute:
civil protection office
Date Attended:
April 2012
Risk management of subcontractors (Training)
Training Institute:
Prévention Plus Formation
Date Attended:
May 2012
Cycle manager (Training)
Training Institute:
Dale Carnegie Training
Date Attended:
June 2012