malak bousselham

• Led B2B client acquisition and LinkedIn prospecting strategy targeting the hotel industry, identifying and directly
approaching prospective corporate clients
• Designed a commercial outreach strategy, including a personalized prospecting concept, to open doors and build
relationships with high-value decision-makers
• Followed customer orders and material flows from receipt through production, quality control and order preparation
• Coordinated priorities across production, inventory, quality, and administration to support timely order execution

• Built data-driven KPI monitoring tools and coordinated information across three operational departments
• Analyzed operational delays, identified bottlenecks and translated findings into clear, actionable management insights
• Proposed a predictive planning approach combining internal and external data to improve resource allocation