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Malathi Rangan, Asst Manager Customer Support Retail Clients in collections department

Malathi Rangan

Asst Manager Customer Support Retail Clients in collections department

Standard Chartered Bank

Location
India - Chennai
Education
Bachelor's degree, Homescience
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Asst Manager Customer Support Retail Clients in collections department at Standard Chartered Bank
  • United Arab Emirates - Dubai
  • July 2002 to March 2016

• I have more than 26 yrs of work experience in the customer service field.

• Of which I have worked with SCB Dubai as Assistant Manager Customer support for 15 yrs.


• In SCB I have started my career as Team leader and was promoted as Assistant manager due to my committed work in handling clients I was heading my division and four branch staffs were reporting to me and I was directly reporting to Head of Collections.

Education

Bachelor's degree, Homescience
  • at Madras University
  • May 1983

Did major Home science with ancillary Physics Chemistry and biology Did PG dip in Health and Hospital administration Did PG Dip in Public relations and advertising Did PG Dip in MS Office and related subjects

Specialties & Skills

Result Oriented
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Command
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Team Player
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Good Governance
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Hard Goods
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Communication
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Languages

English
Expert
Hindi
Expert
Tamil
Expert
Malayalam
Beginner

Training and Certifications

Customer Service Course (Training)
Training Institute:
SCB Talent Team
Date Attended:
January 2006
Duration:
3 hours

Hobbies

  • Sports Reading Music Dramatics
    Very much an active sports person during school college days Represented school in many sports events and was a champion in Carrom Long Jump High Jump Cricket Running Hurdle races Listening music and taking part in singing competitions is my passion.