Business Development Manager
LEVENBERT
Total years of experience :17 years, 11 Months
• Prospecting potential clients and turn such into business.
• Identifying potential clients, and the decision makers within the clients’ organization.
• Researching and building relationships with new clients.
• Setting up & attending meetings between client decision makers and company’s practice leaders/Principals.
• Planning approaches and pitches. Participate in pricing the solution/service.
• Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Presenting new products and services and enhance existing relationships.
• Working with technical staff and other internal colleagues to meet customer needs.
• Arranging and participate in internal and external client debriefs.
• Managing the call center functional projects and leading the team towards meeting the clients’ objectives.
• Overseeing the administration function that provides the support to the projects and training workshops throughout all the regions.
• Coaching, training, counseling and recruiting employees.
• Evaluating on-the-job performance of the sales team.
• Identifying future and current trends that appeal to consumers.
• Ensuring merchandise ready to be displayed clean.
• Approving contracts with vendors.
• Ensuring items are in stock and maintain inventory.
• Keeping up with fluctuating demand and supply, and therefore, ensuring efficient supply.
• Ensuring promotions are in-line with company’s standards.
• Monitoring local competitors, and providing support to enhance competitiveness.
• Organizing sales staffing priorities and work schedules.
• Managing and assisting sales staff in achieving sales targets.
• Handling customer complaints, inquiries and issues.
• Researching, analyzing, disseminating and maintaining market intelligence information from a variety of third-party data sources on prospect accounts
• Qualifying prospective leads prior to account assignment
• Preparing agendas, content, materials, and follow up the documentation as appropriate to assist sales teams in exploring client needs during the course of the sales process
• Processing quotes on behalf of the sales team
• Maintaining and analyzing all won/lost information
• Providing support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems.