Sales Operations Director
Global Industrial Solutions Company
Total years of experience :19 years, 8 Months
In charge of 5 Specific Areas: Leadership, Planning, Project Management, People
Development, and Communication.
Primary Responsibilities:
Analyze business results and trends and help the Franchise Manager to develop
quarterly business plans to ensure stores in region are meeting or exceeding sales and
profitability goals;
Analyze store level reports and work with Store Management to implement solutions
for improving store and employee productivity;
Inspire, coach, motivate and develop the franchise team in order to achieve maximum
performance and to optimize the shopping experience;
Motivate, coach, & mobilize teams through effective communication; Conduct regular
conference calls and/or meetings with store personnel, as needed, involving them with
planning business reviews and strategies;
Conduct regular visits within the region and provide direction and guidance to teams to
assist them in achieving sales objectives and standards in all areas of the business;
Maintain awareness of all mall, competitors or community activities that could impact
business results; communicate information to the Franchise Manager;
In partnership with the International Visual Team, lead all layout processes and
directives and communicate any critical layout issues to the Visual department;
Follow up with stores regularly to ensure compliance to all brand strategies, visual
presentation and merchandising directives/standards;
Adhere to, and enforce, dress guidelines to properly represent the Brand;
Reinforce product management, visual presentation/merchandising best practices as
well as compliance to Merchandise Handling Guidelines;
Coach stores on how to resolve customer concerns/complaints at the store level;
Exemplify the company’s vision, mission and values; lead by example at all times;
Communicate and support all corporate directives, initiatives and goals across the
region; follow up to ensure proper execution and provide feedback to the Franchise
Manager as needed;
Consistently promote a positive shopping experience throughout the region by
focusing staff on the importance of connecting with customers;
Effectively plan, execute and follow-up on training for Store and Associate Managers;
Support Store Managers on the orientation, training and development of store personnel;
Work with Brand Manager to create, implement and follow through on performance
development plans and personal goals/objectives with Store Managers to encourage and
reinforce continuous growth and development. Provide coaching and feedback that
promotes positive behavioral change, in a fair and constructive manner and on a regular
and consistent basis;
Promote an environment that encourages participation, creativity and learning by
sharing best practices and building on the ideas of others.
RESPONSIBILITIES:-
Accomplishes regional sales human resource objectives by recruiting, selecting,
orienting, training, assigning, scheduling, coaching, counseling, and disciplining
employees in assigned districts; communicating job expectations; planning, monitoring,
appraising, and reviewing job contributions; planning and reviewing compensation
actions; enforcing policies and procedures.
Achieves regional sales operational objectives by contributing regional sales
information and recommendations to strategic plans and reviews; preparing and
completing action plans; implementing production, productivity, quality, and customerservice
standards; resolving problems; completing audits; identifying trends; determining
regional sales system improvements; implementing change.
Meets regional sales financial objectives by forecasting requirements; preparing an
annual budget; scheduling expenditures; analyzing variances; initiating corrective
actions.
Establishes sales objectives by creating a sales plan and quota for districts in support of
national objectives.
Maintains and expands customer base by counseling district sales representatives;
building and maintaining rapport with key customers; identifying new customer
opportunities.
Recommends product lines by identifying new product opportunities, and/or product,
packaging, and service changes; surveying consumer needs and trends; tracking
competitors.
Implements trade promotions by publishing, tracking, and evaluating trade spending.
Updates job knowledge by participating in educational opportunities; reading
professional publications; maintaining personal networks.
Accomplishes sales and organization mission by completing related results as needed.
Job involves:
1. Assessing of production requirements
2. Providing production estimates
3. Support in production design
4. Design Adherence
5. Workforce management + HR management
6. Hands-on work support
7. Quality control
8. Material procurement
9. Basic accounting
10. Product delivery
11. Product maintenance
12. After sales maintenance
RESPONSIBILITIES:-
1. Responsible for the overall management, support and control of the manufacturing
facility
2. Responsible for ensuring that production output meets set quality and forecast
requirements.
3. Direct and control all factory staff to ensure that they are motivated, trained to carry
out their responsibilities to the required standards and in accordance with health,
safety and hygiene standards.
4. Organize all production operations to ensure that output and quality targets are
achieved and that all relevant health, safety and hygiene standards are observed.
5. Ensure factory safety and efficiency.
6. Develop and monitor all necessary procedures to ensure the continued efficient
operation and supply of services provided by utilities.
7. Organize periodic site visits to demonstrate the effectiveness of the production process
and connect well with customers
8. Support in negotiation contracts with contractors and suppliers to ensure the costeffective
provision of services to the factory.
9. Develop and implement short- and long-term plans to ensure that the factory has the
necessary resources to meet business objectives.
10. Develop effective working relationships with all employees to ensure the maintenance
of harmonious employee relations within the factory.
11. Monitor and control the factory budget to ensure that all financial and business
objectives are met.
12. Provide regular reports to the management on the progress of the work
Page 6 10/3/2016
Have manufacturing/production as a passion.
Experience/inclination in helping startups grows. So along with being the "thinker",
one must be a "doer".
Able to execute all the plans and ensure progress on measurable metrics.
Understand that working for a startup requires different skills - most important of
which is being able to work independently with little or no supervision, and under tight
deadlines. Results shall be the testimony of success.
Have hands-on experience with all engineering processes (welding, drilling,
assembling, milling, painting, cutting, etc.). Materials like metal, wood, fiberglass,
plastic, paint.
Capable of working with skilled and
Mechanical engineers provide efficient solutions to the development of processes and products, ranging from small component designs to extremely large plant, machinery or vehicles. They can work on all stages of a product, from research and development to design and manufacture, through to installation and final commissioning. Most industries rely on a form of mechanical systems and mechanical engineering is thought to be one of the most diverse of all engineering disciplines. There are employment opportunities available in a wide range of sectors, such as the manufacturing, power, construction and medical industries. Mechanical engineers can also be involved in the management of people and resources, as well as the development and use of new materials and technologies.