Monitoring and Evaluation Officer
Danish Refugee Council
مجموع سنوات الخبرة :3 years, 1 أشهر
Working in DRC`s under DANIDA and UN-OCHA funded project to provide LLH, Protection and PSS activities and providing CFW opportunities in Al-Azraq Refugee camp.
• Supervise different participatory (Monitoring, Evaluation, Accountability and Learning) MEAL activities to assess the quality and relevance of assistance provided, both in DRC Livelihood centre and within the wider community in the camp.
• Shown proven experience in designing and developing qualitative and quantitative data collection methodology and tools to sufficiently capture data needed for program technical reporting.
• Regularly undertake field monitoring visits to conduct household level interviews, post-distribution monitoring, pre and post assessments, focus group discussions, and any required visits\practice as planned with the M&E Filed Coordinator\project manager.
• Referred/reported individuals with special needs, protection concerns, and any problems with DRC services to the M&E Field Coordinator and relevant program staff, as well as conducting phone call surveys in form of referral scorecards to monitor the quality of referral services provided.
• Handled data collection, data validation and data processing as well as primary and full analysis of information and datasets.
• Worked closely with the M&E Filed Coordinator in tracking work against indicators and providing proper documentation of the DRC project implementation cycle in Azraq refugee camp.
• Ensure timely reporting on monitoring activities and on impact/Evaluation in line with work plans and project timeline.
• Provide regular verbal and written feedback on field observations and monitoring findings to the M&E Field Coordinator and relevant program staff.
• Proficiency in designing M&E tools and codded those using XLS forms to be conducted in the field.
• Provided regular data quality checks and data validation for all data being collected by DRC in Azraq refugee camp.
• Act as trainer of trainers by providing technical trainings for volunteers on related MEAL topics and provided technical knowledge and support to staff to improve quality of programming.
• Reached a higher level of coordination and multi-tasking by working on different settings on a parallel level.
• Worked closely with the protection and accountability Senior Officers in reflecting and maintaining a proper implementation of the DRC humanitarian accountability framework, (Standard Operating Procedures) SOPs and (Code of Conduct) CoC.
Working in the conflict management project entitled “Strengthening social capital and reducing tensions between Jordanian host communities and Syrian refugees”. funded by DFID.
Essential Duties and Responsibilities:
1. Contributing in developing systematic and realistic M&E plans that capture required data to report on program indicator.
2. Developing Data collection tools as needed, managing, and controlling data collection from the field in a timely manner.
3. Support in developing project forms and ensure its collect-required data that comply with project indicators.
4. Updating project data basis on weekly basis.
5. Coordination with the program teams to ensure that monitoring activities are being performed according to schedule and that data collection is adequately completed.
6. Give support in Tola system roll-out for the project.
7. Carry out survey on different locations, and conduct both individual as well as focus group interviews in target areas of work.
8. Analyzing data and provide summary reports as requested.
9. Provide support in Minimum Standards filing system for the project.
10. Supporting M&E team in identification and composition of success stories, disputes, and case studies documentation, where applicable.
11. Other duties as assigned
• Regularly undertake field monitoring trips to conduct household interviews, phone interviews, post-
distribution monitoring, pre/post testing, focus group discussions, and community visits.
• Undertaken data collection processes as required at the community center and for external
assessments when necessary (e.g. needs assessments, rapid response assessments).
• In collaboration with DRC’s Program Quality Unit, assisted in the ongoing improvement of existing
data collection tools through feedback from beneficiaries and/or experience using the tools.
• Assisted with data collection a process, ensured the acceptable quality and level of protection of data,
And that data is gathered in a timely and appropriate manner in line with DRC’s Information management and protection SOPs.
• Used and participated in developing M&E tools for data collection and writing reports.
• Follow up with centre unit's activities for M&E requests, and updated M&E calendar contentiously.
• Managing reception volunteers and provide support when needed.
• Compiled reports and findings based on databases as necessary and requested.
• Assist in the enforcement of HAP and CORE Standard principles of accountability.
• Translate documents, materials and hard copied tools, from English into Arabic and vise-versa
Reports to:
- Deputy Program Manager for overall and daily management
- DRC Tarabot M&E Officer for technical management
Subordinates:
- Receptionist volunteers / data entry
Competency profile:
a) Systematic;
b) Detail-oriented;
c) Planning skills;
d) Excellent interpersonal skills;
e) Strong communication skills.
Key results / Key Skills Gained / Duties: • Raising and issuing all store cheque requests • Handing cash inquiries, banking transactions and exchange rate queries where applicable • Employees training and supervision- managing new staff in final 2 months • Procurement of the goods for the supermarket • Visiting local stores - gaining business understanding • Negotiating with traders and professionals about strategies to deal with problems in the current market • Significantly improved negotiation skills, regularly converting customers from point of enquiry to sale, something which earned me Sales Assistant of the period during the my work time here.
Working in the education program directly with Syrian asylum seekers whom lacked essential documentations located randomly in a not registered camps.
Conducted in-depth filed assessment under the winterisation program implemented by SCJ in mapping Syrians' sustainance needs.
Key Skills Gained (30 Hours):
• Enhanced my communication skills further.
• Developed my community services skills and demonstrated ability of social working.
• Improved my data analysing experiences.
• Developed my referral skills by showing proven experience in case studies and case management skills.
Key results:
• Contribute to technical and soft-skills training to continually develop the team's skills.
• Strengthening ministry and Society Links-evaluating as a student choice
• Developing my culture awareness - engaging with members of local ethnic minority communities
• Contributed to technical and soft-skills training to continually develop the team's skills.
• Led on improving and encouraging the on-going development of relationships between the ministry and community members.
• Conducting research and analyse collectives and making written and verbal recommendations.
• Assisting with the determination of appropriate developing strategies.
• Understanding the laws and regulations of countries regarding immigrants
• Identify local sources of funding for the ministry’s projects and allocating grants
• Conduct an evaluation of the projects using phone calls, field visits and written communication.
• I have demonstrated my ability to function effectively as part of a team or to work independently under own initiative when required throughout my academic studies and internships; all of which have involved undertaking a range of group-based and individual tasks
Participated in an Exchange program with Katho university, Philadelphia university and Bethlehem university in Köln-Germany about Social work and NGO`s networking.
Key results (2 Weeks):
• Reaching a higher level in social and communication skills throughout dealing with international students and making presentations, and dealing with a varied number of local German NGO`s.
• Enhanced my reporting skills by giving daily reports.
• Developed my team-working skills and abilities by working in a team with different nationalities members.
• Gained an advancement for my leadership skills by leading my team in key competencies throughout working on NGO`s and social work principles.
• Developed my M&E skills and abilities by establishing an M&E plan for the program.
• Demonstrating an in-depth knowledge of social work and it`s standards used within the German NGO`s.
• Established a good network of relationships, which makes led my networking skills for better advancement potentials.
( 2 weeks )
Key results:
• Collect a quantitative Data about the Palestine’s refugee camps in the Enhanced camps program, taking place in four Palestinian camps in Jordan.
• Participated in the monitoring and evaluation process for the program.
• Further enhanced my communication skills by engaging less privilege areas and poverty pockets, and deal directly with the people.
• Developing my skills in statistics methodology and procedures.
• Negotiating professionally with the UNRWA staff in the reflection process about this the program to make better decisions.
M.A. in European Studies 1.8 Gut (German grading system) equivalent GPA: 80-90% / 3.72 out of 4 Awarded a fully funded scholarship from HHU in Germany to study a master program in European studies. Thesis entitled: “Coordination or competition?: The case of humanitarian aid from the EU and its member states in Jordan”
I`v participated in a lot of events through out studying in development studies department like me participated in international conference titled "development culture" i have Participated in the scientific week of Philadelphia two times . in addition to that , i`v got a 50% discount on my study fees from my second year because of my high grades, I`ve participated in student exchange program with KATHO university in Koln-Germany for 12 days , for working on the NGO`s there and here in Jordan. to find out the German experience in NGO`s. Participated with UNRWA collecting a quantitative data on the Palestinians refugees camps. trying to build a development primary programs through out studying the main courses in the department such as the monitoring and assessments for the development programs