علي حيدر

• Managed end-to-end operations of multiple e-commerce stores, including product
listings, stock management, inventory updates, and order fulfillment.
• Monitored online store performance, identified operational issues, and implemented
quick resolutions to ensure seamless user experience.
• Coordinated with delivery drivers and riders to verify correct order assignment, optimized
delivery modes (bike, car, or van) based on product type, and tracked shipments until
successful delivery.
• Handled post-sale customer support, resolved order-related issues, processed
cancellations or replacements, and maintained high customer satisfaction.
◦
Managed daily sales reporting, analyzed campaign performance, and provided
actionable insights to improve ROI and conversion rates.
• Led digital marketing campaigns across platforms, including promotional activities,
discount programs, and targeted advertising to boost online sales.
• Managed customer emails, messages calls, responded to inquiries, listened to
complaints, and ensured timely communication to maintain brand reputation and trust.
◦
Provided SEO support for new website
◦ Collaborated with the admin and technical teams to provide backend support,
troubleshoot e-commerce platform issues, and ensure system accuracy.
• Manage Social Channels and answer customer queries.
• Collaborate with Cross Functional teams (Managing Directors, Sales team, HR,
Storekeeper, Finance, Graphic designer, Video Editor, Photographer, Web Developer,
riders, drivers, delivery support team etc) to optimize workflow.
• Assisted in developing marketing and sales strategies, coordinated product visibility
improvements, and optimized listings for higher ranking and traffic.
• Ensured smooth coordination between warehouse, logistics, and customer service
departments for efficient order management.
◦ Tracked overall store performance metrics such as order accuracy, cancellation rate,
delivery time, and customer satisfaction to identify process improvement areas.

• Executed SEO strategies to increase organic traffic and lead generation.
◦ Also
doing web development, Graphic Designing and Content Creation.
◦ Monitored
performance through Google Analytics, Search Console, and SEMrush.

• Managed tech departments, handled payroll, hirings and led teams across multiple
projects and digital initiatives .
• Led keyword strategy, content campaigns, and website audits.
• Managed plugin purchases, domain/hosting upgrades, and data reports.

• Managed tech departments, handled payroll, hiring, and led teams across multiple
projects and digital initiatives.
• Led keyword strategy, content campaigns, and website audits.
• Managed plugin purchases, domain/hosting upgrades, and data reports.

• Enhanced website visibility, driving a significant increase in organic traffic and keyword rankings.
• Optimized client conversion rates through effective SEO strategies, targeted PPC campaigns, and comprehensive technical audits.
• Collaborated with cross-functional teams to ensure timely project delivery and maintain high-quality standards.
• Conducted in-depth keyword research and analysis to inform content strategies and improve search engine performance.
• Monitored and reported on SEO performance metrics, utilizing data to refine strategies and achieve client goals.

• Focused on on-page optimization, backlinking, Keyword Research Competitor Analysis,
Social Media Management and content updates.

• Focused on on-page optimization, backlinking, keyword research, competitor analysis,
social media management, and content updates.

• Achieved a remarkable 30% increase in website traffic by implementing effective on-page and off-page SEO strategies.
• Enhanced product page optimization, resulting in a 20% improvement in keyword rankings, driving targeted traffic.
• Executed over 15 comprehensive SEO audits monthly, streamlining processes and boosting overall efficiency by 25%.
• Developed and implemented data-driven SEO strategies to enhance visibility and user engagement.
• Collaborated with cross-functional teams to align SEO efforts with broader marketing initiatives, fostering a cohesive brand presence.
• Stayed updated with the latest SEO trends and algorithm changes to ensure best practices are followed.

• Instructed students and handled admin operations.

• Led engaging computer lab sessions, enhancing digital literacy for 50+ students weekly, fostering a collaborative learning environment.
• Optimized and maintained software across 30+ systems, ensuring seamless operation and up-to-date technology for effective learning.
• Developed and implemented training programs in IT skills, resulting in a 95% course completion rate, demonstrating strong instructional abilities and commitment to student success.
• Utilized analytical skills to assess student performance and adapt teaching methods, enhancing overall educational outcomes.
• Collaborated with faculty to integrate technology into the curriculum, promoting innovative learning strategies and improving student engagement.