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Mohammed Almustafa, Solutions Architect Engineer (Presales) (IoT solutions)

Mohammed Almustafa

Solutions Architect Engineer (Presales) (IoT solutions)·Eagle IoT,

Saudi Arabia

Bachelor's degree, Electrical Engineering

Work experience

Total years of experience: 5 years, 7 months

Solutions Architect Engineer (Presales) (IoT solutions)

July 2023 - Present

Eagle IoT,

Dammam, Saudi Arabia

July 2023 - Present

• Act as a lead advisor to C-level stakeholders, shaping product roadmaps and
driving digital transformation through customized technical strategies.
• Partnered with sales teams to drive revenue growth via targeted upsells and cross
sell initiatives based on customer behavior analysis.
• Deliver high-impact technical training, workshops, and demonstrations to
improve solution adoption and client knowledge.
• Utilize design thinking frameworks to present complex technical concepts,
ensuring project consensus and directly supporting sales closures.
• Manage success roadmaps and engagement logs within CRM tools to ensure
long-term customer satisfaction.
Company industry:
IT Services

Solutions Development Manager

July 2023 - Present

Power Orbit (Eagle-IoT)

Dammam, Saudi Arabia

July 2023 - Present

• Collaborate with cross-functional teams to support the evolution of the Eagle-IoT platform, translating customer requirements and
market opportunities into prioritized enhancements across fleet, asset tracking, and smart facility solutions.
• Spearheaded the integration of industrial communication protocols into Eagle-IoT, unlocking new enterprise customer segments in
manufacturing, facilities, and oil & gas.
• Leading the development of a proactive Building Management Solution (BMS) on top of Eagle-IoT, enabling predictive monitoring and
automated response for commercial and industrial facilities.
• Drive new business partnerships and customer success initiatives, managing C-level relationships and ensuring long-term platform
adoption and retention across enterprise accounts.
• Built internal workflow automation tools in JavaScript, reducing repetitive operational cycles by 50-65% and freeing team capacity for
higher-value product and customer work.
Company industry:
Telecommunications

Solutions Engineer (Pre-sales)

January 2023 - Present

Power Orbit (Eagle-IoT)

Dammam, Saudi Arabia

January 2023 - Present

• Designed and proposed Eagle-IoT solutions for fleet, cold chain, smart city, and industrial customers — mapping platform capabilities to
each customers operational challenges and ROI objectives.
• Standardized proposal and solution architecture workflows, accelerating turnaround on high-value enterprise bids and consistently
improving win rates.
• Delivered technical workshops and product demonstrations to C-level and operational stakeholders, driving Eagle-IoT adoption across
legacy industrial and fleet environments.
Company industry:
Telecommunications

Network TAC Engineer (Cloud telecom Engineer)

May 2021 - May 2023

Samsung Electronics Americas,

Texas, United States

May 2021 - May 2023

• Managed and maintained critical communication systems, including Samsung
commercial 5G RAN products, gaining valuable experience in IT infrastructure
and troubleshooting.
• Resolved high-severity outages within strict SLAs, demonstrating
accountability and advanced troubleshooting skills.
• Developed preventive maintenance strategies and provided technical
recommendations to enhance digital infrastructure for specific market
segments.
◦ Troubleshot complex software and database issues, maintaining a strong focus
on customer-centric technical support.
Company industry:
Telecommunications

Network TAC Engineer

May 2021 - May 2023

Samsung Electronics

The Dalles, United States •Hybrid

May 2021 - May 2023

• Resolved high-severity 4G/5G RAN outages (DU/RU/CU/AU) within SLA; analyzed KPIs and tuned ORAN, S1-MME, and X2 parameters to
optimize multi-vendor network performance.
• Led RCA reviews with enterprise customers and supported large-scale 5G migration projects in a fast-paced, SLA-driven environment.
Company industry:
Industrial Production

RF Engineer Intern

May 2018 - September 2018

CTDI,

Texas, United States

May 2018 - September 2018

• Supported the development of testing and calibration tools for equipment,
contributing to product quality and reliability.
• Performed root cause analysis for product failures, providing actionable insights
to improve design and manufacturing processes.
• Provided IT support and LAN troubleshooting, ensuring seamless operations
and minimal downtime.
Company industry:
Telecommunications
Job role:
Engineering

Education

University Of North Texas

May 2021

May 2021

Bachelor's degree, Electrical Engineering

United States

GPA (point): 3.50 out of 4

GPA (point): 3.50 out of 4

Skills

DESIGN

Beginner

NETWORKING

Beginner

SAFETY

Beginner

TROUBLESHOOTING

Beginner

C++

Beginner

CADENCE

Beginner

MATLAB

Beginner

MICROSOFT OFFICE

Beginner

PSPICE

Beginner

network engineering

Intermediate

network operations

Expert

Bash

Beginner

Python

Beginner

Linux

Intermediate

SQL

Beginner

TCP/IP

Intermediate

ARTIFICIAL INTELLIGENCE

Intermediate

CLIENT SERVICES

Intermediate

CLOUD COMPUTING

Intermediate

COMPUTER HARDWARE

Intermediate

CONSULTING

Intermediate

ENGINEERING ANALYSIS

Intermediate

INTERNET OF THINGS IOT

Intermediate

PROTOTYPING

Intermediate

SOLUTION ARCHITECTURE

Intermediate

TELECOMMUNICATIONS

Intermediate

BUSINESS REQUIREMENTS

Intermediate

DESIGN THINKING

Intermediate

MOTIVATIONAL SKILLS

Intermediate

PROFESSIONAL NETWORKING

Intermediate

TECHNICAL CONSULTING

Intermediate

ASSET MANAGEMENT

Intermediate

BEST EXECUTION

Intermediate

BUILDING MANAGEMENT

Intermediate

CLOUD NATIVE ARCHITECTURE

Intermediate

FLEET MAINTENANCE

Intermediate

FLEET MANAGEMENT

Intermediate

PRE SALES ENGINEERING

Intermediate

SCALABILITY

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Samsung RAN Certified
AZ-900: Azure Fundamentals
Oracle Cloud Infrastructure Foundations
Anthropic: AI Fluency
Saudi Council of Engineers
Samsung RAN Product Certification
Samsung RAN Product Certification
OCI Fundamentals
Jan 2022
AZ-900 Microsoft Azure Fundamentals
Sep 2022
Training
Getting Started with Azure DevOps Boards
Coursera
Oct 2023

Hobbies and interests

AI Automation
IoT project Management