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Musa Alsubhi, Customs Clearance Specialist

Musa Alsubhi

Customs Clearance Specialist·Kuehne + Nagel

Saudi Arabia

Bachelor's degree, Business And Marketing

Work experience

Total years of experience: 19 years, 6 months

Customs Clearance Specialist

September 2014 - Present

Kuehne + Nagel

Jeddah, Saudi Arabia

September 2014 - Present

Import Customs Clearance Specialist - Air & Sea freight

Execution:
• Carry out all the operational tasks from receipt of documents from the customer to deliver cargo.
• Receives file for local handling and clearance from Air or Sea freight import operators or customers directly.
• Completion data entry at SALOG.
• Checking of shipping documents.
• Follow up and notice of arrival to clients .
• Ensure the delivery order collection.
• Sending shipping documents to customs clearance brokers.
• Coordinates with customs brokers and trucking company.
• Transfer of Port dues and inspection charges to customs brokers.
• Customs duty preparation.
• Ensure delivery instruction and arrange pick up of cargo from port to door.
• Check special handling requirements.

Control:
• Attend to customer complaints
• Preventive and corrective actions

Invoicing & Closing:
• Check correctness of invoices from supplier and make sure to matching with agreement rate.
• Invoice customer on time and make sure to close file at system with booked supplier invoice.
Company industry:
Shipping
Job role:
Logistics and Transportation

Customer Service Support Specialist

December 2007 - September 2014

Modern Electronics CO. LTD ( SONY )

Jeddah, Saudi Arabia

December 2007 - September 2014

Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or front desk.
Identify customer needs and help customers.
Monitor customer complaints via phone, email or front desk
Inform customers about new features and functionalities of new product.
Follow up with customers to ensure their technical issues are resolved.
Company industry:
Biotechnology
Job role:
Customer Service and Call Center

Front Desk Receptionist

June 2006 - May 2007

Saudi Post

Jeddah, Saudi Arabia

June 2006 - May 2007

Received shipment or envelope from customer and send it.
Follow-up P.O Box customers and feeding incoming messages
Company industry:
Public Administration
Job role:
Customer Service and Call Center

Education

King Abdulaziz University

May 2017

May 2017

Bachelor's degree, Business And Marketing

Saudi Arabia

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Marketing involves researching the target audience, advising clients how to develop their products to suit consumer desires, determining product pricing structure, selecting effective channels through which to communicate with your customers, and developing and implementing promotional strategies.

Skills

Supply Chain
Expert
Supply Chain
Expert
Customer Driven
Expert
Customer Driven
Expert
Transportation
Expert
Transportation
Expert
Customs Regulations
Expert
Customs Regulations
Expert
Customer Care
Expert
Customer Care
Expert
Shipping
Intermediate
Shipping
Intermediate
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Change Management
Beginner
Change Management
Beginner
Project Planning
Beginner
Project Planning
Beginner
Project Management
Beginner
Project Management
Beginner
Supply Chain
Intermediate
Supply Chain
Intermediate
Budgeting
Intermediate
Budgeting
Intermediate
Strategic Planning
Intermediate
Strategic Planning
Intermediate
Forecasting
Intermediate
Forecasting
Intermediate
Team Leadership
Expert
Team Leadership
Expert
Negotiation
Intermediate
Negotiation
Intermediate
Customer Service
Expert
Customer Service
Expert
Freight Forwarding
Intermediate
Freight Forwarding
Intermediate
Customs Regulations
Expert
Customs Regulations
Expert
Logistics Management
Intermediate
Logistics Management
Intermediate
Ms Outlook
Expert
Ms Outlook
Expert
Leadership Development
Intermediate
Leadership Development
Intermediate
Management
Expert
Management
Expert
Operations Management
Expert
Operations Management
Expert
Transportation
Intermediate
Transportation
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
People Management
Expert
People Management
Expert
Business Development
Intermediate
Business Development
Intermediate
Business Strategy
Intermediate
Business Strategy
Intermediate
Ms Excel
Expert
Ms Excel
Expert
Business Process Improvement
Intermediate
Business Process Improvement
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Team Management
Expert
Team Management
Expert
Microsoft office Excellent
Expert
Microsoft office Excellent
Expert
Team Building distinctive
Expert
Team Building distinctive
Expert
Ms Word
Expert
Ms Word
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Leadership
Expert
Leadership
Expert
Teamwork
Expert
Teamwork
Expert
Team Building
Expert
Team Building
Expert
Experince Program (SAP) System Special Al Faisaliah Group
Intermediate
Experince Program (SAP) System Special Al Faisaliah Group
Intermediate
English - speaking and reading and writing
Intermediate
English - speaking and reading and writing
Intermediate
marketing
Intermediate
marketing
Intermediate
logistics planning
Intermediate
logistics planning
Intermediate
operation
Intermediate
operation
Intermediate
purchasing
Intermediate
purchasing
Intermediate
logistics
Intermediate
logistics
Intermediate
problem solving
Intermediate
problem solving
Intermediate
Custom Complaince
Intermediate
Custom Complaince
Intermediate
Customer Driven
Expert
Customer Driven
Expert
Customer Care
Expert
Customer Care
Expert

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Training
Let's Break the Chain of COVID-19 Infection (Arabic)
Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU)
Excel Skills for Business: Essentials
Coursera Course Certificates
Freight Forwarder Certificate
Kuehne + Nagel
Supply Chain Logistics
Rutgers University
English Course Level 3
Canadian Creative Center
English course
New Horizons Computer Learning Centers
BMC Awareness session
Modren Elctronics CO. LTD
Creative secret of my success
Modren Elctronics CO. LTD
Financial accounting using the Computer
Alsafwa training center
accounting (bookkeeping)
Alsafwa training center

Hobbies

  • Trade Complaince
  • custom Complaince