Director Of Sales
BME
Total years of experience :21 years, 2 Months
Allocated outbound leads, distributing opportunities amongst staff.
•Promoted from team agent to Call Centre Supervisor within 2 months.
•Recruited, trained and progressed call centre agents within business, leading by example in outstanding service standards.
•Supervised and guided new employees and responded quickly to questions, which improved understanding of job responsibilities.
•Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.